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- Well versed in Mac and Apple OS and iOS
- Ability to relate to and effectively communicate with all levels of employees.
- Process oriented, but flexible around business needs.
- Exhibits courtesy, tact, consideration, teamwork and discretion in all interactions with staff and with the public.
- Independent worker with good task and time management skills.
- Focused, with strong attention to detail.
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IT Concierge Associate New Jersey - Trenton, United States - OwnBackup
Description
IT Concierge Associate
Englewood Cliffs, New Jersey
The
IT Concierge Associate supports users by addressing any technical and non-technical difficulties related to the use of technology in conducting their day to day job function. This role is the first line of contact when a user reports an issue. This function requires quick thinking, a level of calmness and ability to problem solve in a fast paced environment. Communication, proper expectation setting and the hunger to reach a successful case resolution is paramount.
The Job
Data loss can be devastating. Whether its caused by human error, bad code, rogue integrations, or malicious intent, all companies are at risk. OwnBackup is the #1 data backup, archiving, and sandbox seeding app on the Salesforce AppExchange.
With over 3,000 customers, we are ranked #25 on Financial Times list of Americas fastest-growing companies and have raised $267.5 million in funding from Salesforce Ventures and others.
Your Day-to-Day Role
Your Work Experience
Important Details
This is a full time position. The ideal candidate will work out of our New Jersey office to maximize interaction with business.
Here at OwnBackup, culture is as important as results, and a key part of our culture is our differences.
As we scale to help all types of companies protect precious data, our team must reflect the diversity we serve.
OwnBackup is an Equal Opportunity Employer and we
believe that every employee in the company brings a unique perspective that they can and should contribute in order to make an impact every day.
builds trust through transparency.
We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status or disability status.
OwnBackup will consider qualified applicants with criminal histories in a manner consistent with applicable law.Have a look at our
and read through the AppExchange reviews to get to know OwnBackup a little better. Founded in 2015, OwnBackup is backed by top-tier venture capital firms and Salesforce Ventures. The company has experienced 100% y/y growth, establishing early market dominance in a big addressable market.
To put it in perspective OwnBackup has 2k customers and nearly all of Salesforce 150k customers are a potential fit to use our products.
Given the companys vision to be the leading Cloud Data Protection Platform, there are also plans to expand into other SaaS ecosystems in the company year.
Privacy Overview
CookieDurationDescription
Performance
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