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Patient Access Navigator I
2 days ago
Cooper University Health Care Camden, United States**About us** · At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, tec ...
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Patient Access Navigator I
6 days ago
Cooper University Health Care Camden, United States**About us** · At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, tec ...
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Patient Access Navigator Ii
6 days ago
Cooper University Health Care Cherry Hill, United States**About us** · At** Cooper University Health Care**, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, tec ...
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Access Center Navigator
1 week ago
VIRTUA Marlton, United States Part time**Job Summary**: · Serves as a point of contact for referring physicians, patients and caregivers to provide assistance with assessing physician services offered within Virtua. Convert callers interested in Virtua Health into appointments, referrals and utilization of services. S ...
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patient access navigator
1 week ago
Cooper University Health Care Camden, United States· PATIENT ACCESS NAVIGATOR - PRN REMOTE · Camden, NJ · Job ID 9744 Job Type Per Diem · Shift Day · Specialty Clerical/Administrative · About us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary prof ...
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patient access navigator
1 day ago
Cooper University Health Care Camden, United States· PATIENT ACCESS NAVIGATOR - PRN REMOTE · Camden, NJ · Job ID 9745 Job Type Per Diem · Shift Day · Specialty Clerical/Administrative · About us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary prof ...
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clinical access navigator
1 week ago
Cooper University Hospital Camden, NJ , USA, United StatesAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and resea ...
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Patient Access Navigator
1 week ago
Cooper University Health Care Camden, United StatesAbout Us: · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technolog ...
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patient access navigator
1 week ago
Cooper University Health Care Camden, United States· PATIENT ACCESS NAVIGATOR - PRN REMOTE · Camden, NJ · Job ID 9736 Job Type Per Diem · Shift Day · Specialty Clerical/Administrative · About us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary prof ...
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clinical access navigator
6 days ago
Cooper University Health Care Camden, NJ , USA, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologie ...
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patient access navigator i
4 days ago
Cooper University Health Care Clinton St, Camden, NJ , USA, United StatesAbout us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologi ...
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Patient Access Navigator II
1 week ago
Cooper University Health Care Camden, United StatesAbout Us: · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technolog ...
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patient access navigator prn
6 days ago
Cooper University Health Care Camden, NJ , USA, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologie ...
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patient access navigator i
4 days ago
Cooper University Hospital Camden, NJ , USA, United StatesAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and resea ...
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patient access navigator prn
6 days ago
Cooper University Hospital Camden, NJ , USA, United StatesAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and resea ...
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patient access navigator ii
6 days ago
Cooper University Health Care Camden, NJ , USA, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologie ...
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patient access navigator i
6 days ago
Cooper University Hospital Camden, NJ , USA, United StatesAt Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and resea ...
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patient access navigator i
5 days ago
Cooper University Health Care Camden, NJ , USA, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologie ...
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patient access navigator i
5 days ago
Cooper University Health Care Camden, NJ , USA, United StatesAbout Us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologie ...
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patient access navigator i
1 week ago
Cooper University Health Care Camden, NJ, United StatesAbout us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies ...
patient access navigator ii - Camden, NJ , USA, United States - Cooper University Hospital
Description
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Patient Navigators provide a single and centralized point of patient access to physician and radiology services across disciplines. This includes Internal and Family Medicine, Pediatrics, Orthopedics, Cardiology, OB/GYN, Endocrinology, Rheumatology, Gastroenterology, and Pain Management.
Patient Navigators thrive on working in a fast paced environment, have a strong ability to multi-task, are technically savvy, service oriented, communicate effectively and consistently display a professional demeanor.
Delivers an exceptional experience to patients, customers and physicians who contact the Access Center by facilitating patient access throughout Cooper's provider network.
Provides support to the Access Center management team related to escalations, patient complaints, new hire onboarding, and training/cross-training initiatives.
1 – 2 years of direct experience within a Customer Service, Contact Center or scheduling environment, preferably within a Healthcare environment.
Experience in or knowledge of any of the following is preferred: central scheduling, medical terminology, insurance verification, registration, or hospital/physician office.
High School diploma or equivalent required.
Team player with a genuine interest in resolving customer issues. Must enjoy interacting and working collaboratively in a team environment.
Proven ability to successfully handle more than the required number of physician specialties of a fully functional Navigator 1.
Ability to maintain (or exceed) minimum quantitative and qualitative performance metrics and expectations defined for position.
Ability to analyze issues and quickly identify the best resolution for the situation; solid decision-making skills.
Must demonstrate adaptability and flexibility while working within a fast-paced, ever changing environment. Ability to learn new things quickly.
Must have excellent time management and organizational skills.
Must be a strong computer user, including proficiency in the use of the Internet, Excel, Word and Outlook.
Knowledge of EPIC systems a plus.
Must be able to work varied hours/shifts as business needs change and evolve.
Must be able to wear a telephone headset and manipulate objects such as a pen, keyboard and mouse.
Bilingual skills are a plus.
