Guest Services Event Staff - Phoenix, Arizona, United States
2 days ago
Job description
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Home to NASCAR's Championship Weekend, Phoenix Raceway has been the premier motorsports venue in the Southwest since 1964 and hosts two NASCAR race weekends each year. In March, the Shriners Children's 500 NASCAR Weekend kicks off the race season at Phoenix Raceway, featuring the NASCAR Cup Series, NASCAR Xfinity Series and ARCA Menards Series. In November, champions will be crowned in the NASCAR Cup Series, NASCAR Xfinity Series, NASCAR Craftsman Truck Series and ARCA Menards Series West. Phoenix Raceway also hosts a variety of events throughout the year, including corporate meetings and conferences, charity events, holiday events, sport and endurance competitions, driving schools and Segway tours.
Phoenix Raceway is seeking part time event workers in the position of Guest Services Event Staff. As a member of the Guest Services Event Staff, you will be responsible for bringing our guests an unforgettable racing experience. Event Staff will work select publicly ticketed events throughout the year.
ADMISSIONS EVENT STAFF
Admissions Event Staff are responsible for bringing our guests an unforgettable race day experience Admissions Event Staff will check/scan each guest's ticket or credential for valid entry through the grandstand gates and/or infield gates.
GUEST SERVICES OFFICE EVENT STAFF
GUEST SERVICES OFFICES – GSO Event Staff are positioned at Guest Services Offices that are located around property and in the Venue. GSO Event Staff must be able to think quickly, utilize their tools to provide our fans with accurate information in a timely manner, and ensure our fans have a positive race-day experience. GSO Event Staff are also responsible for managing the lost and found program, resolving any ticket discrepancies or issues, and taking fan feedback with a positive attitude.
VENUE EVENT STAFF
Venue EVENT STAFF are responsible for bringing our guests an unforgettable race day experience Ushers will assist by directing guests to the location of their seats and other points of interest, enforcing Raceway policies and procedures, providing event information to guests, and making sure everything in their area is in working order.
QUALIFICATIONS
Must be friendly, enthusiastic, and personable
Customer service experience preferred
Strong communication skills
Must learn quickly and be trainable
Ability to work in a fast-paced & high stress environment
Ability to be on feet for extended periods of time (8-12 hours)
Must be able to lift up to 50 lbs.
Ability to work outside in variable seasonal weather conditions
Ability to work with others and take direction
Must be able to work nights, weekends and holidays as assigned
Must follow dress code and have a clean, presentable appearance at all times.
Apply Now
Learn more about this role and our team by applying at for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
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