Driver / Service Provider CDL A - Dust Control Specialist - Phoenix, United States - Midwest, Inc.

    Midwest, Inc.
    Midwest, Inc. Phoenix, United States

    4 weeks ago

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    Description
    Role Title:Customer Service Provider (CSP) Tier 3

    Industry:Industrial

    Department:Operations

    Salary/Hourly:Salary

    Exemption Status:Exempt

    Manager:Regional Field Service Manager

    Manager Once Removed (MOR): Vice President Field and Fleet Operations

    Purpose:Delivery and application of our products and services to clients. This position is the face of the company, often having direct contact with customers on a daily basis.

    Key Accountabilities:

    Understand technical requirements to properly apply product application of Midwest product at lines at customer site in a timely manner.

    Use math to properly calculate chemicals application rates.

    Responsible for safely operating a motor vehicle and transporting products on public highways between various locations, including state to state.

    Operate various application equipment and transport, deliver, and apply chemical solutions.

    Advanced knowledge of all Midwest product lines and proper use

    Team focused with ability to always work and communicate professionally with many people, even under stress, and to elevate issues to their proper level.

    Ability to build positive relationship with key customer site contacts and understand who the appropriate person is to contact based on different required interactions

    Ability to serve multiple customers throughout the spray season with knowledge of each site and what is required.

    Obey state and federal laws while operating Midwest commercial vehicles.

    Drive, operate and maintain assigned spray equipment, and any equipment they are asked to operate.

    Follow maintenance discrepancy protocols to properly communicate equipment issues to the maintenance team.

    Proven ability to independently run all aspects of a satellite operations, and willing to travel up to 60% of the time to service customers. Satellite operations include inventory management, maintaining a yard or building, cleaning, and housekeeping on regular basis and elevating any issues with the property owner.

    Required to properly and timely complete all paperwork, forms, (electronic or otherwise) and other administrative tasks; communicate through email and video conferencing utilizing company provided tablet.

    Understand know and regularly practice firmly adhere to the Midwests 10 Rules to Live By at all times.

    Model safe behavior and ensure that appropriate emphasis is placed on both training and everyday workplace behavior.

    Ability to train others on Midwest Spray equipment you are familiar with.

    Other duties as assigned

    Key Authorities:

    Use assigned authority to stop work where unsafe conditions or behaviors are present, and report any unsafe conditions and/or behaviors to the appropriate safety personnel.

    Seek clarification from manager when on-site conditions do not match to plan

    Requirements:

    High school diploma or GED

    Class A CDL in good standing with Tanker endorsement preferred

    Minimum requirement: Class B CDL in good standing
    • At least 3 years driving experience to perform job safely
    • Time management and organization skills to stay on schedule
    Ability to work with peers in a team effort

    A well-organized, detail-oriented, and self-directed individual who is able to work with minimal amount of supervision

    Capability to efficiently complete tasks in a fast-paced environment

    Ability to work extended hours, weekends, and holidays pursuant with industry demands

    Ability to lift heavy objects

    Extensive travel (by truck, airplane, automobile) in the conduct of business is necessary.

    Regular use of the telephone, tablet and/or mobile devices for communication.

    Work Environment:

    Includes a industrial setting with exposure to excessive noise, heavy machinery, environmental issues and/or inclement weather conditions.

    Physical Requirements:

    Ability to sit and stand for prolonged periods of time. Ability to climb ladders. Ability to lift, pull, push containers up to 50 pounds and manipulate equipment which requires strength, gross motor and fine motor coordination.