System Monitoring Analyst - Santa Fe, United States - Public Partnerships

Public Partnerships Santa Fe, United States

2 weeks ago

Description

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and "self-direct" their own long-term home care.

Our role as the nation's largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.

We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.

Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations.

We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve.

(learn more at ).

Watch the " What We Do " video on our website:

Duties & Responsibilities:
Payroll Monitoring

Rules Engine processing/Monitoring

OCR Monitoring

Monitoring Web Services – Mail and Fax folders

Jobs monitoring, re-triggering on failure and troubleshooting

Monitoring and troubleshooting SQL sessions for table locking

Retriggering failed jobs

Batch Management

Scheduled Jobs Monitoring

Escalation to on-call/infrastructure team members

365-day support

Pre-payroll to payroll job monitoring

ETL Jobs monitoring

Sending daily updates of process schedules

Troubleshooting common issues

Data Analysis/Data Engineering:
Applying advanced statistical and machine learning techniques to derive meaningful insights, develop predictive models, and drive data-driven decision-making

Required Skills:
Proficiency in data analysis tools such as SQL, Python, or Excel.

Coursework or hands-on projects demonstrating data analysis skills.

Familiarity with data visualization techniques (experience with tools like Tableau or Power BI is a plus).

Basic understanding of statistical methods.

Strong analytical and problem-solving skills.

Excellent communication and teamwork abilities.

Eagerness to learn and contribute in a fast-paced environment.

Qualifications:

Education & Experience:
Bachelor's degree in computer science, Information Technology, Information systems, Data Science, or a relevant field.

0 -1 years of experience or a prior internship experience as a Data Scientist / Data Analyst / Data Engineer

Working Conditions:
Currently, the team provides 365-day nightly support including weekends and holidays.

Work Hours - 11 PM – 5 AM Eastern.

Supervisory Responsibility (If applicable):
N/A

Compensation & Benefits:
401k Retirement Plan

Medical, Dental and Vision insurance on first day of employment

Generous Paid Time Off

Tuition Reimbursement Program

Employee Assistance Program and more

The base pay listed may vary depending on skills, experience, job-related knowledge, and location. Certain positions may also be eligible for a performance-based incentive as part of total compensation.

Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.

We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.

At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.

We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.

PPL will not tolerate discrimination or harassment based on any of these characteristics.

PPL does not discriminate based on race, color, religion, or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, protected veteran status, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.

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