Quality System Engineer - Jupiter, FL, US
14 hours ago
Job description
POSITION: Quality System Engineer - CAR
LOCATION: Jupiter, FL
STATUS: Salary-exempt
JOB SUMMARY
The position is responsible for ensuring that business processes within PSM are properly implemented, maintained and improved under a Quality Management System (QMS) which complies with both internal and external requirements. In addition, the position is responsible for leading the corrective action process (CAR).
ESSENTIAL DUTIES AND RESPONSIBILITIES
- The essential functions of the job include, but are not limited to, the following:
- Ensure compliance of the QMS with the current ISO 9001 standard, AS9100 standard where required, as well as customer, legal and regulatory requirements.
- Guide and support all business functions in designing, mapping and improving business processes, work instructions, forms and other management system documents.
- Serve as a point of contact for questions pertaining to document control and promote document control best practices across the business.
- Assist users with proper utilization of electronic document management systems (eDMS).
- Lead or actively support training activities related to the QMS, business processes, document management or other quality related matters.
- Further develop and ensure implementation of document management policy, corrective action process documentation, and other quality management system documentation.
- Participate in the internal audit program through conducting and supporting audits.
- Support preparation and facilitation of external audits as required, including timely responses to external audit findings.
- Lead CAR process to support timely closure of action items and effective reviews.
- Seek opportunities for improvement in CAR status visibility and reporting.
- Promote effective root cause analysis and corrective actions to prevent issues from recurring.
- Ensure high-risk nonconformances and the respective CARs are appropriately escalated.
- Issue corrective action requests (CARs) for nonconformities as deemed necessary.
- Promote timely closure of CARs through leading and attending regular CAR meetings, as well as proactive follow up
- Support collection, analysis and reporting of business metrics as assigned, including but not limited to the CAR process.
- Support continual improvement activities pertaining to the quality management system.
- Assist with implementing new or updated standards, including performance of GAP analysis.
- Promote the process approach and risk-based thinking.
- Perform other tasks as assigned.
MINIMUM REQUIREMENTS
Education & Training
- Bachelor's Degree in Engineering or related technical field, or 3 years relevant experience.
- Basic level of ISO 9001 auditor training required, ISO 9001 Lead Auditor preferred.
- Quality Management certification (e.g. CQE, CMQ/OE, SSBB)
Skills/Experience
- 2+ years of experience leading root cause analysis and corrective action management
- 3+ years of experience working with Quality Management Systems and ensuring compliance to the current ISO 9001 standard
- 3+ years proven track record as a presenter and trainer
- 1+ years of experience leading internal audits
- Experience in the industrial gas turbine industry, aerospace industry or other relevant industry preferred.
- Experience working in Teamcenter
- Good planning and organization skills, and ability to handle multiple tasks in parallel
- Systematic way of working, ability to define and maintain structure and systems
- Very good cross-functional understanding of industrial business processes
- Proficient in Microsoft Office Suite
- Fluency in English
- Very good technical writing capabilities
- Knowledge of RCA tools such as 5-Why, Fishbone Diagrams, etc.
- Very good communication skills
- Ability to cope with pressure and resistance while maintaining professionalism
- Ability to work independently, demonstrating initiative and ownership
- Result oriented, delivering reliably on time with accuracy and attention to detail
- Willingness to work in a small team environment
Equal Opportunity Veterans/Disabled
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