- One year certificate from college or technical school, six months related experience, or equivalent combination of education and experience. Background in sales or marketing is beneficial.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Intermediate computer and internet skills are a must.
- Ability to be punctual and work within a flexible work schedule including travel and attending functions that fall outside of normal business hours.
- Valid Driver's License with acceptable Driving Record.
- Interact with guests, co-workers, and management in a courteous, professional manner. Must maintain a high degree of pride in job performance.
- Maintain a business professional image while representing the Company.
- Generate target revenue percentages from sleeping rooms, events, and business meetings.
- Create budgets for booked events to include labor, equipment, audiovisual, entertainment, and food.
- Demonstrate and communicate an understanding of profitability.
- Oversee and assist in set up of meeting rooms. Conduct regular check in with the point of contact.
- Responsible to ensure property is up to par through regular inspections and to report all known issues with services, equipment, and property; ensuring work orders are in place.
- Work closely with GM, RDOS, and Franchise Revenue Manager (if property has one) to find and evaluate new marketing opportunities for hotel.
- Creating promotions to attract consumers looking for sleeping rooms; and groups looking for events.
- Offer promotions on future stays or functions, offering referral credit for business, etc.
- Create promotions to attract planners organizing business events such as trade shows, conferences, mixers, seminars, and workshops.
- Soliciting business through mailings, cold calls, emails, LinkedIn messages and face-to-face sales meetings, and answer incoming requests for information.
- Attend extra-curricular activities and meetings that offer networking and educational opportunities.
- Maintain E-Commerce Marketing and presence.
- Participate in the Revenue Management calls.
- Maintain property management system with updated business and customer account information.
- Prepare and submit all required monthly sales reports.
- Prepare and maintain the marketing plan with the GM and RDOS.
- Comply with Town Pump expectations for confidentiality of guest and company information.
- May be required to perform duties in other departments, as needed.
- Ability to work in open environment with frequent interruptions and guest interaction.
- Ability to lift and carry 15-20 pounds regularly and up to 50 pounds occasionally.
- Ability to operate a motor vehicle in all types of weather and road conditions.
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Description
Hotel Sales ManagerJOB SUMMARY
Performs duties to effectively promote, prospect, develop client relationships, and book room and meeting room business. As well as conduct client and guest follow-up to meet Town Pump and brand operational standards. Model the Hotel Group Mission Statement "Genuine Hospitality from genuine people committed to providing comfort and service."
QUALIFICATIONS and SKILLS NEEDED:
ESSENTIAL DUTIES and RESPONSIBILITIES:
Not limited to but may include:
PHYSICAL and ENVIRONMENTAL DEMANDS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change to meet business needs.
