Customer Support Representative - Hollywood - El Car Wash

    El Car Wash
    El Car Wash Hollywood

    1 week ago

    Description

    Role Summary:

    The Customer Support Representative is responsible for delivering exceptional service and support to customers via phone, email, and chat.

    This role serves as the frontline of the company, ensuring customer needs are met with professionalism, empathy, and efficiency. The agent will resolve issues, answer inquiries, and ensure a positive experience that reflects the company's standards and values.

    Key Responsibilities:

    • Respond promptly and professionally to customer inquiries via phone, email, chat, or other communication channels.
    • Resolve customer issues efficiently and accurately while maintaining a positive attitude.
    • Provide product/service information and troubleshooting support.
    • Escalate complex or unresolved issues to the appropriate internal teams.
    • Document all interactions and resolutions in the CRM or ticketing system.
    • Stay up to date on products, services, policies, and system updates.
    • Meet individual performance metrics and quality standards.
    • Identify opportunities to improve processes and enhance the customer experience.

    Qualifications:

    • 1+ year of experience in a customer service or call center environment preferred.
    • Excellent communication and interpersonal skills.
    • Strong problem-solving abilities and attention to detail.
    • Ability to remain calm and empathetic in high-pressure situations.
    • Proficient in basic computer skills and CRM systems.
    • Flexible and adaptable to change in a fast-paced environment.

    Preferred:

    • Bilingual (English/Spanish)

    Core Competencies:

    • Empathy & Active Listening
    • Communication
    • Problem Solving
    • Adaptability
    • Team Collaboration
    • Customer Focus
    • Attention to Detail

    Physical Requirements:

    • Prolonged periods of sitting and computer use.
    Equal Opportunity Employer
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

  • Work in company

    Client Support Representative

    Only for registered members

    We are currently hiring Client Support Representatives to join our structured, results-driven sales team. · ...

    Hollywood, FL

    1 month ago

  • Work in company

    Fintech Customer Support Representative

    Arise Virtual Solutions Inc.

    Fintech Customer Support Representative · Earn revenue from day one and work as a Fintech Customer Support Representative helping customers with financial transactions. · Receive inbound calls from bank partners, merchants, and card holders answering questions and resolving issue ...

    Hollywood

    3 days ago

  • Work in company

    Product Support Representative

    Only for registered members

    Are You Looking To Further Develop Your Profession Into a Career? · Developing and implementing new strategies to grow revenue in the Parts and Service departments. · Prospecting for new clients and reporting on business opportunities. · Serving as "point of contact" for customer ...

    Fort Lauderdale

    3 weeks ago

  • Work in company

    Fintech Customer Support Representative

    Arise Virtual Solutions Inc.

    Job Description · This program needs customer-focused individuals to help support callers with financial transactions. · Problem solvers are welcome-those who have the drive to learn and troubleshoot basic issues or inquiries about electronic payments and services. · What you wil ...

    Miramar

    3 days ago

  • Work in company

    Fintech Customer Support Representative

    Arise Virtual Solutions Inc.

    Job Description: · Fintech customer service professionals will receive inbound calls from bank partners merchants card holders answering questions resolving issues to caller satisfaction some calls are technical nature · Receive inbound calls from bank partners merchants card hol ...

    Pembroke Pines

    3 days ago

  • Work in company

    Fintech Customer Support Representative

    Arise Virtual Solutions Inc.

    Fintech Customer Support Representative · Earn revenue from day one with our new financial services program on the Arise Platform. · Receive inbound calls from bank partners, merchants, and card holders, answering questions and resolving issues to the caller's satisfaction. · ...

    Davie

    4 days ago

  • Work in company

    Live Chat Support Representative

    Only for registered members

    Royal Star Realty Inc. is seeking a professional and customer-focused Remote Live Chat Support Representative to assist clients through online chat platforms. · ...

    Fort Lauderdale, FL

    4 weeks ago

  • Work in company

    Fintech Customer Support Representative

    Arise Virtual Solutions Inc.

    Fintech Customer Support Representative · Earn revenue from day one with our financial services program. Certification is now paid. · Provide remote customer support for big-name brands through our online portal. · ...

    Fort Lauderdale

    3 days ago

  • Work in company

    Fintech Customer Support Representative

    Arise Virtual Solutions Inc.

    Fintech Customer Support Representative · Earn revenue from day one. Certification is now paid. · Receive inbound calls, answering questions and resolving issues to the caller's satisfaction. Some calls are technical in nature. · Deliver excellent service by actively listening an ...

    Miami Gardens

    3 days ago

  • Work in company

    Technical Support Representative

    Only for registered members

    We are looking for a Technical Support Representative to assist clients and internal team members with escalated technical issues via telephone and email. The candidate will need to be detail oriented and will be required to learn different aspects and terminology in different ma ...

    Plantation, FL

    1 day ago

  • Work in company

    Customer Support Representative

    Only for registered members

    Flowfox is hiring a Customer Support Representative for a remote role based in Miami. · Answer customer emails and chats · Resolve basic account questions · ...

    Miami $17 - $23 (USD)

    4 weeks ago

  • Work in company

    Customer Support Representative

    Only for registered members

    Lylu Wear is hiring a Customer Support Representative to support our Distribution Department in Miami. This role focuses on order-related assistance and customer communication across our supply and delivery flow. · ...

    Miami

    3 days ago

  • Work in company

    Customer Support Representative

    Only for registered members

    Kelly is looking for a Customer Support Representative I to work at a premier medical technology organization in Weston FL. Let us help you grow at work and discover the next step in your career all while being a vital part of your community. · ...

    Weston

    2 weeks ago

  • Work in company

    Sales Support Representative

    Only for registered members

    The Sales Support Representative works to understand customer expectations and ensure excellent service standards by responding efficiently and accurately to customer inquiries. · They organize and communicate details related to a specific project through project deliverables coo ...

    Pompano Beach $60,000 - $70,000 (USD)

    1 month ago

  • Work in company

    Customer Support Representative

    Only for registered members

    We help property managers and owners make more money... · Resolve basic to advanced technical issues... · ...

    Miami Beach

    3 weeks ago

  • Work in company

    Sales Support Representative

    Only for registered members

    +Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up. · +Work together with Sales associates to support customer needs by determining the best products and solutions. · Ensure delivery of pers ...

    Tamarac $18.71 - $29.92 (USD) Full time

    2 weeks ago

  • Work in company

    Entry level customer support representative

    Only for registered members

    We're seeking enthusiastic, customer-centric individuals who are eager to grow their careers and unlock their full potential as Customer Service Representatives. · Mastert product knowledge to confidently answer customer questions, address concerns, and close sales when needed. · ...

    Ft. Lauderdale , FL

    2 weeks ago

  • Work in company

    Sales Support Representative

    Only for registered members

    RNDC is looking for a talented and energetic Sales Support Representatives to join our growing Sales team. The Sales Support Representative is responsible for collaborating with the Sales Lead/Inside Sales Representative to ensure their orders are properly delivered, merchandised ...

    Deerfield Beach

    3 weeks ago

  • Work in company

    Sales Support Representative

    Only for registered members

    We are currently looking for an Account Support Representative position who will play a crucial role in providing administrative, customer, and sales support to our dynamic sales team. · ...

    Medley Full time

    3 days ago

  • Work in company

    Customer Support Representative

    Only for registered members

    DoorLoop is hiring a Technical Customer Support Representative. The primary focus is to provide exceptional support and assistance to our customers. This includes directly engaging with them on various topics, such as rent collection issues, software problem-solving, and addressi ...

    Miami Beach

    6 days ago

  • Work in company

    Sales Support Representative

    Only for registered members

    The Sales Support Representative works to understand customer expectations and ensure excellent service standards by responding efficiently and accurately to customer inquiries. · ...

    Pompano Beach, FL

    1 month ago

Jobs
>
Customer support representative
>
Jobs for Customer support representative in Hollywood