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    Attendant @ Georgia Aquarium - Atlanta, United States - Reimagined Parking

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    Description

    Job Description

    Job DescriptionDescriptionWho You'll Work For?

    The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

    What You'll Do

    The Lot Attendant performs a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Lot Attendant is responsible for greeting guests, issuing tickets, collecting payment, completing car counts, and ensuring facility cleanliness. The Lot Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.

    At the Georgia Aquarium location, we are looking for high-energy team members with exceptional guest experience skills. Potential candidates will need to be willing to work nights and weekends, as this is a location that operates 7 days a week. It is a fast-paced environment that is in the elements.
    Key Responsibilities
    • Greet arriving and departing guests in a friendly and courteous manner
    • Act as traffic controller to direct incoming guests to available parking spaces
    • Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces
    • Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked
    • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the facility or Operations Manager
    • Assist in garage sweeps, trash removal, and other maintenance tasks assigned by the Operations Manager
    • Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
    • Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
    • Communicate professionally at all times with guests, client, and teammates.


    Skills, Knowledge and Expertise
    • At least 18 years of age
    • Previous customer service experience, preferred
    • Excellent customer service and communication skills
    • Ability to verbally communicate with guests
    • Willingness to work nights and weekends

    Benefits(Full-Time Employee Only)
    Medical
    Dental
    VisionLife and Disability
    401K
    Paid Time Off (PTO)


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