- Provide customer support for designated equipment
- Answer client questions in a professional manner
- Accept and deliver all service calls assigned within the established service level agreement for each client
- Meet established customer service satisfaction criteria as outlined in established guidelines and policies
- Complete all administrative tasks associated with each call as documented in established policies and guidelines
- Complete real-time reporting of all calls as documented in established policies and guidelines
- Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
- Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
- Report all activity in an accurate and timely manner
- Understand all Safety policies and guidelines and work within the guidelines of policies daily
- Additional requirements may exist if offer of employment is extended
- Other duties may be assigned to meet business needs
- Typically requires technical school certification or equivalent and 0-2 years of relevant experience
- Previous customer service experience is a plus
- Maintain all required OEM Certifications as directed by Management
- Knowledge of relevant software and hardware
- Valid Driver's License and reliable transportation with valid registration and adequate insurance
- Ability to communicate regarding technical issues with clients
- Ability to drive to client locations
- Ability to drive long distances, and occasional overnight assignments within other geographies
- Ability to lift and or move various computer equipment up to 50 lbs
- Must own a basic repair tool kit
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Production worker
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Event Planning Coordinator
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Intern Event Marketing
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Building Law Establishment"
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NovaTech Solutions Sunrise, United StatesOur dynamic and rapidly growing family-owned company Kaeser Kompressoren is one of the world's leading providers of compressors and products for compressed air technology. We employ around 8000 employees (m/f/d) worldwide and are active in more than 100 countries through our own ...
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YouFit Sunrise, United States**Your purpose**: · Janitorial Team Members will be responsible for creating a positive member experience by providing a clean and safe environment for employees, members and guests. · Imagine a workplace where passion fuels every project, where humility guides every interaction, ...
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Business Development Associate
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Sales and Marketing Specialist
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Territory Sales Manager
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Assistant Director of Finance-Westin Hotel
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Marketing Coordinator
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Registered Nurse
2 weeks ago
MountainView Hospital Las Vegas, United StatesHourly Wage Estimate: $ $64.83 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...
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Analyst II
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Las Vegas Las Vegas, United States Full timeJOB SUMMARY : · The Analyst II role supports the Caesars Entertainment 'Strategic Analytics' department mission of providing world class analytical support, delivering insights that drive profit, and being a reliable business partner focused on Gaming, but touching all operationa ...
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Registered Nurse
2 weeks ago
MountainView Hospital Las Vegas, United StatesHourly Wage Estimate: $ $64.83 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...
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Registered Nurse
2 weeks ago
MountainView Hospital Las Vegas, United StatesHourly Wage Estimate: $ $64.83 / hour · Learn more about the · benefits offered · for this job. · The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many year ...
Dynamic PC Support - Las Vegas, United States - Worldwide TechServices
Description
Job DescriptionThe Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Education and Experience:
Certifications and/or Qualifications:
Skills:
All your information will be kept confidential according to EEO guidelines.