Bilingual Front Desk/Hospitality Manager - Philadelphia, United States - All American Home Care LLC

Description

All American Home Care LLC is an EEO employer

• M/F/Vets/Disabled We are seeking a dynamic and customer focused Hospitality Manager to join our homecare team.

As the Hospitality Manager, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient experience for our clients and their families.


Responsibilities:

Front Desk Management:
Oversee the daily operations of the front desk, including check-ins, check-outs, and scheduling.
Maintain a clean and organized reception area.


Customer Service:
Provide exceptional customer service to clients and their families.
Address inquiries and concerns in a timely and professional manner.


Staff Coordination:
Supervise front desk staff and ensure they are well-trained and motivated.
Coordinate with other departments to enhance overall service quality.


Communication:
Act as a liaison between clients, staff, and management.
Communicate relevant information to the team and clients.


Problem Resolution:
Handle and resolve any issues or complaints promptly and effectively.
Implement measures to prevent future problems.


Qualifications:
2 Years Front Desk experience 2 Years Front Desk experience BilingualExcellent customer service and communication skills.
Strong organizational and multitasking abilities.
Leadership and team management skills.
Knowledge of homecare services is a plus. Please visit our careers page to see more job opportunities.