CLO Unit Manager IV - Chicago, United States - M&T Bank

Description

Overview:
Manages administrative, relationship management and planning for one or more assigned section's product lines or group of staff. Works closely with management and/or Product Leader and others as assigned.

Primary Responsibilities:

Manage largest and/or most complex relationships, cultivating present and prospective clients as sources of new business, including travel and client visits.

Meet with clients to ensure quality of service and uncover opportunities for referrals for other banking services.
Manage, coach and mentor Relationship Managers, Unit Managers and other assigned staff members, encouraging individual and group development. Ensure staff is kept aware of and compliant with internal and external policies and procedures.
In conjunction with management, lead development and implementation of process improvements to increase service, processing, profitability and regulatory compliance. Partner with management and colleagues to maintain all administrative, operational and risk management support for Unit.
Participate in revenue generating efforts as assigned.

Focus on assigned product and business lines, for internal and external relationships, develop and maintains key relationships, directly related to revenue growth.

Collaborate to implement strategic plan.
Represent Unit or Division on Enterprise-wide projects and initiatives.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.

Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite.

Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports diversity and reflects the M&T Bank brand.

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

Complete other related duties as assigned.

Scope of Responsibilities:
This position manages individual development by providing coaching, feedback, and reinforcement. As well as effectively delegating tasks or projects. The position facilitates development of a sense of ownership in jobs or projects by providing clear expectations, controlling sufficient resources, encouraging responsibility and

coaching.

The position uses appropriate influence to inspire and guide individuals toward goal achievement and establishes and builds rapport by communicating with internal and external clients frequently.

The jobholder fosters attitudes, conditions, and environments that yield improved quality and quantity to maximize performance. The position conducts analysis and monitors progress and results and takes appropriate measures and counter measures as required. Typical managerial scope will support 6,500+ accounts or supervise Unit Managers and Relationship Managers.

Education and Experience Required:
Bachelor's degree and a minimum of 7 years' related experience, or in lieu of a degree, a combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years' related experience
Minimum of 2 years' managerial experience
Strong customer service skills
Strong verbal and written communication skills
Problem resolution skills
Resource management skills
Strong decision-making skills

Education and Experience Preferred:
Certified Corporate Trust Specialist certification
Project management skills
Analytical skills
Demonstrated high level of proficiency in use of pertinent word processing, spreadsheet, presentation and industry-specific software
Location

Chicago, Illinois, United States of America
About Us

At M&T Bank, we make a difference in people's lives .

For more than 160 years, we've been providing our customers with guidance and financial solutions, leading our communities through challenges and growth opportunities, and empowering our employees to build purpose-driven careers.

Our talent and culture set us apart.

Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor.

We seek to further build upon our record of success by bringing in diverse talents and fresh skill sets while supporting the growth and development of all team members.

At M&T, we are a talent and people driven organization. Take a peek inside M&T's Human Capital Report

to learn how it feels to be one of our 17,000+ employees.
We are constantly renewing.

Our future success relies on our ability to understand what's important to our customers and use that understanding to build new and innovative customer experiences.

We support our employees every step of the way.
Competitive compensation
Full medical & dental benefits, Heath Savings & Flexible Spending Accounts, and life/disability insurance
Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO
401(k) match at 5% with options for Roth and discretionary employer contributions
A deep commitment to equity, including 14 resource group charters, a D&I sponsorship program, 40 annual paid volunteer hours and more
Various options for tuition assistance, paid parental leave, stock purchase, wellness and employee discounts
We need you.

Are you ready to join us? Apply today to start the journey.
If you are unable to apply through this site due to technical issues or are in need of an accommodation to apply, please contact us at

for assistance.
M&T Bank Corporation is an Equal

Opportunity/Affirmative

Action Employer, including disabilities and veterans.
M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

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