9-1-1 Dispatcher - Lancaster - Fairfield County, OH

    Fairfield County, OH
    Fairfield County, OH Lancaster

    1 week ago

    Description

    Salary :
    $50, $61,547.20 Annually

    Location :
    Lancaster 43130, OH


    Job Type:
    Full-Time

    Job Number: 317-2


    Department:

    SHERIFF CIVIL
    Opening Date: 09/17/2024

    Description

    Under general supervision is responsible for answering calls from the public and other public safety agencies, and dispatching the appropriate emergency agency and/or equipment; performs other duties as required.

    Duties
    Operates a computerized E-911 Emergency Telecommunications System, a Computer Assisted Dispatch (CAD) system, a multi-channel Communications Control Dispatch Radio System, a Telecommunications Device for the Deaf (TDD), and a National Warning System;
    Answers incoming calls for emergency police, fire, and/or medical services;
    Verifies addresses and locations of the emergency incidents using the automated identification and location systems and available resources;
    Asks questions of callers to obtain information to properly identify the specific type and priority level of emergency in order to facilitate the appropriate emergency response;
    Transfers calls to the correct jurisdictions and refers non-emergency calls to the appropriate agency or jurisdiction when necessary;
    Track calls for service, unit dispatching, and updates call records using the CAD system;
    Constantly monitors the status of all units on duty in the field;
    Inputs information into a computer in accordance with established protocol;
    Performs queries upon request by police officers and other authorized personnel using a computerized national, state, and regional crime information system;
    Takes appropriate follow-up actions in response to hang up calls to ensure proper emergency response;
    Activates and/or coordinates the emergency operations center upon notification;
    Completes various forms and logs
    Makes notifications for requests for wreckers from the field units;
    Conducts/participates in training and/or drills
    Activates the County wide Tornado system and/or search and rescue services
    May provide pre-arrival instructions to callers regarding actions to be performed until emergency personnel arrive on the scene;
    May maintain contact with callers until emergency response units arrive on scene;
    May provide training, mentoring, or coaching to trainee-level personnel and prepare detailed documentation of training;
    May prepare informal written reports.
    Qualifications
    Must be a United States Citizen.
    Must have a high school diploma or equivalent (GED).
    Must be at least 18 years of age.
    Must have a valid driver's license.
    Supplemental Information

    Working Conditions:


    Working conditions involve working an 8-hour shift / 40-hour work week, in a dispatch center, on 1st, 2nd, or 3rd shift, including weekends and holidays, with 2 consecutive days off, and may be required to work during other shifts and to work overtime.

    Experience in emergency services and/or communications, and knowledge of approved principles and practices of law enforcement work, including applicable laws and ordinances, are preferred.

    Applicants must be legal residents of Fairfield County or adjoining counties after appointment.

    Applicants are also expected to be of good moral character, temperate habits, and physically able to perform all duties of the position.


    Knowledge, Skills, and Abilities:


    Ability to hear and understand persons speaking in a normal tone; vision corrected to 20/20; ability to type thirty (30) words per minutes; ability to remain calm under stressful situations; good conflict resolution skills; ability to apply common sense, logic, and reason to make sound decisions; good sense of observation; ability to remember information both long and short term; ability to comprehend new and old information; ability to evaluate situations, often with limited information, and act accordingly; ability to communicate in clear English in an authoritative manner; ability to communicate with persons with varying accents and cultures; ability to write/type with proper grammar and spelling; ability to comprehend computer screens and print outs; ability to work quickly and accurately on a computer keyboard; ability to display sensitivity and empathy to others; ability to develop and maintain good working relationships; ability to work independently without direct or immediate supervision; ability to follow strict rules and proper conduct; ability to accept supervision, criticism, feedback, and evaluation in a positive manner; ability to maintain control over sometimes hostile, verbally abusive, uncooperative, and angry callers; ability to maintain constraint in stressful situations; ability to adapt to changes in working conditions (hours of work, shift, etc.); ability perform service without requiring recognition/appreciation; ability to be responsible, reliable, punctual, honest, thorough, and accurate at all times; ability to abide by laws, directives, and rules to maintain public trust; ability to maintain stamina in order to meet both the critical and non-critical demands of the job; general knowledge of laws and court systems; knowledge of Fairfield county locations and streets/roads, including cities and villages within the county.

  • Dispatch Specialist

    1 week ago

    Only for registered members Lancaster, PA, US

    The Dispatch Specialist is the kind and caring voice of our Roadside Assistance team. Receiving member requests and coordinating service with our Club-Owned Fleet Services team to help save the day. · Own the roadside assistance journey by delivering quick follow‑ups, empathetic ...

  • Emergency Communications Dispatcher

    4 weeks ago

    Only for registered members Lancaster, PA Part time

    Coordinates and dispatches emergency and routine services for internal and external customers. · ...

  • Emergency Communications Dispatcher

    5 days ago

    Only for registered members Lancaster Part time

    We believe that the best care for our patients starts with the best care for our employees. · Coordinates and dispatches emergency and routine services for internal and external customers. · Patient care/customer service includes care/service to patients/customers in the followin ...

  • Emergency Communications Dispatcher

    4 weeks ago

    Only for registered members Lancaster Part time

    Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, · conducting innovative research, and educating future leaders in the field of medicine. · ...

  • Dispatch Specialist

    1 week ago

    Only for registered members Manheim Township Full time

    The Dispatch Specialist is the kind and caring voice of our Roadside Assistance team. Receiving member requests and coordinating service with our Club-Owned Fleet Services team to help save the day · This role is considered Essential Duty Personnel and is required to work as sch ...

  • Emergency Communications Dispatcher

    3 weeks ago

    Only for registered members Lancaster, PA Part time

    <p Coordinates and dispatches emergency and routine services for internal and external customers patient care/customer service includes care/service to patients/customers in the following age groups neonatal birth to 30 days pediatric 30 days through 12 years adolescent 13 throug ...

  • Dispatcher

    1 day ago

    Only for registered members Lititz $24 - $26 (USD)

    The Maintenance Dispatcher coordinates and prioritizes maintenance service requests to ensure timely, high-quality service across managed properties. · This role is responsible for scheduling and dispatching technicians. · Track work orders. · ...

  • Dispatcher

    2 weeks ago

    Only for registered members Manheim, PA

    We are a school transportation company that focuses on serving students with special needs. · ...

  • Dispatcher

    1 day ago

    Only for registered members Lititz, PA

    The Maintenance Dispatcher coordinates maintenance service requests to ensure timely high quality service across managed properties. · ...

  • Security Operations Center Dispatcher

    1 month ago

    Only for registered members Lancaster Part time

    We are seeking a skilled Security Operations Center Dispatcher to join our team at Penn Medicine's Lancaster General Hospital. · Responsible for functioning as the dispatcher of the Security Operations Center for LG Health. · Dispatches and tracks Hospital Security Officers on Em ...

  • Security Operations Center Dispatcher

    1 month ago

    Only for registered members Lancaster Part time

    Responsible for functioning as the dispatcher of the Security Operations Center for LG Health. · Dispatches and tracks Hospital Security Officers on Emergent and non-emergent Events. · Operating a radio dispatch center for incoming and outgoing communications. · ...

  • Dispatch Specialist

    1 week ago

    Only for registered members Lancaster, PA

    The Dispatch Specialist is the kind and caring voice of our Roadside Assistance team. · ...

  • Security Operations Center Dispatcher

    4 weeks ago

    Only for registered members Lancaster, PA Part time

    The Security Operations Center SOC serves as a central hub for receiving security assistance calls and dispatches and tracks Hospital Security Officers on Emergent and non-emergent Events. · Qualified individuals must have the ability (with or without reasonable accommodation) to ...

  • Security Operations Center Dispatcher

    1 month ago

    Only for registered members Lancaster, PA Part time

    As Security Operations Center Dispatcher at Penn Medicine you will be responsible for functioning as the dispatcher of the Security Operations Center for LG Health. · ...

  • Dispatch Representative

    1 day ago

    Only for registered members Landisville $20.50 - $22.50 (USD)

    As a Wind River Environmental Dispatcher, you'll be responsible for routing WRE vehicles and ensuring our customers are always serviced with excellence. · ...

  • Dispatch Representative

    1 month ago

    Only for registered members Salunga-Landisville $20.50 - $22.50 (USD)

    As a Wind River Environmental Dispatcher, you'll be responsible for routing WRE vehicles and ensuring our customers are always serviced with excellence. · ...

  • Dispatcher/Service Coordinator

    1 week ago

    Only for registered members East Petersburg

    We are seeking a proactive and organized Dispatcher/Service Coordinator who will be the essential link between our technicians and customers. · ...

  • Dispatch Representative

    1 month ago

    Only for registered members East Hempfield Township Full time $20.50 - $22.50 (USD)

    +As a Wind River Environmental Dispatcher, you'll be responsible for routing WRE vehicles and ensuring our customers are always serviced with excellence. · Schedule: Sunday - Thursday 10:30 am - 7:00 pm (off on Friday and Saturday); orSunday - Wednesday and Friday 10:30 am - 7:00 ...

  • Dispatch Representative

    1 month ago

    Only for registered members Landisville, PA

    +As a Wind River Environmental Dispatcher you'll be responsible for routing WRE vehicles and ensuring our customers are always serviced with excellence. · ...

  • Dispatcher/Service Coordinator

    6 days ago

    Only for registered members East Petersburg, PA

    Join a reputable home service company dedicated to delivering exceptional experiences to our customers and team members alike. · We're seeking a proactive and organized Dispatcher/Service Coordinator who will be the essential link between our technicians and customers. Your role ...

  • Dispatcher

    6 days ago

    Only for registered members North Cornwall Township Full time

    Position: Dispatcher · DRT is seeking an experienced Over-the-Road (OTR) Dispatcher · to manage CDL drivers operating across multiple regions, · This role is critical to daily operations and requires strong communication, · organization,and problem-solving skills in a fast-paced ...

Jobs
>
911 dispatcher
>
Jobs for 911 dispatcher in Lancaster