Insurance & Claims Assistant - Burlington, United States - City of Burlington, NC

City of Burlington, NC Burlington, United States

4 weeks ago

Description

Salary: $37, $61,941.07 Annually

Location : Burlington, NC

Job Type: Full-time

Job Number:

Department: Finance

Opening Date: 05/14/2024

Closing Date: 5/28/2024 11:59 PM Eastern

Job Description

An Insurance & Claims Assistant is responsible for handling the technical aspects of employee health insurance program, dental insurance, base life insurance program, cancer insurance, accident insurance, Flex Plan, retiree insurance, voluntary insurance, direct deposit inquiries, and COBRA.

Examples of Duties

Assists in maintaining employee health, dental, life and voluntary insurance programs; assists in maintaining retiree insurance coverages.
Assists in revising beneficiary information for employee life/voluntary insurance programs.
Assists in maintaining direct deposit requests and keys into the payroll system.
Assists in scheduling and coordinating annual enrollment meetings for employee selection of yearly benefit coverages/changes and Flex Plan participation; receives enrollment forms, keys any changes into the payroll system.
Assists Risk and Benefits Manager in receiving enrollment forms and change request forms, keys changes into the payroll system.
Assists in ensuring payroll software reflects current and accurate insurance and benefits deductions, calculating adjustments, retroactive payments, or overpayments of benefits as needed.
Processes other forms and reports related to the city's fringe benefits programs for retirees and employees.
Processes claims and other documents related to claims for citizens in relation to personal or property damage against the City.
Records health insurance verification requests from outside agencies and ensures compliance with court ordered insurance coverages.
Assists employees in filing wellness benefit claims for voluntary insurances.
Processes liability claims, at the direction of the Risk and Benefits Manager
Communicates with the general public regarding complaints and/or claims against the city.
Communicates with the general public and/or insurance adjusters regarding damages to city owned property.
Composes invoices, payment vouchers, and reimbursement requests for outside vendors, verifies account balances and vendor information.
Reconciliation of all monthly insurance invoices and records appropriate journal entries as required.
Assists in maintaining records for OPEB.
Performs intermediate to complex clerical duties as needed such as maintaining internal records, memoranda, financial reports, creating and distributing a variety of correspondence to employees and retirees.

Qualifications

In-depth knowledge of current municipal employee insurance programs and options.
In-depth knowledge of municipal personnel practices
General knowledge of Department policies and regulations
General knowledge of office practices and procedures and computer software and their applications
Skilled in the use of Microsoft Word, Microsoft Excel and various other city-wide computer programs and their related functions
Demonstrated ability to understand and interpret various federal regulations relating to employee benefits, such as IRS Code 125 regulations on pre-tax spending and COBRA.
Demonstrated ability to maintain strict confidentiality and adhere to HIPPA standards.
Associate's Degree in Secretarial Science, Business Administration, or related area, and some work experience in personnel, finance, or municipal related work, or an equivalent combination of education and experience.
Valid North Carolina Driver's License

Supplemental Information

Physical Requirements

Work in this class is described as being sedentary and seldom requires much physical exertion to complete tasks.
Work typically involves the ability to physically perform the basic life operational functions of fingering, grasping, feeling, talking, hearing and repetitive motions.
Employee regularly operates a variety of machinery and equipment, including telephones, computers, calculators, copiers, facsimile machines, etc.
Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading.

Working Conditions

Working conditions include inside environmental conditions.

Inclement Weather Classification: Nonessential

Benefits for full-time employees of the City of Burlington (with the exception of full-time sworn police officers) are as follows:

Paid vacation and sick leave
Ablity to transfer North Carolina local government earned sick leave.
Paid holidays for New Year's Day, Martin Luther King Jr. Day, Good Friday, Independence Day, Labor Day, Veterans Day, Memorial Day, Thanksgiving, and Christmas
Enrollment in the Local Government branch of the North Carolina State Retirement System
Enrollment in Prudential 401k
Health and dental insurance coverage for employee and children; spouses may be added to the policy if they are not offered coverage at their own place of employment
Voluntary enrollment in a Flexible Spending Plan
Life insurance
Long-term care insurance
Other voluntary insurances and deferred compensation plans

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