Part Time Service Desk Technician - Monroeville

Only for registered members Monroeville, United States

1 month ago

Default job background
Part time
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Job summary

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Genesis10, is seeking a Part Time Service Desk Technician - Level 1 . This is a remote contract position with a client located in Monroeville, PA.

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Responsibilities

  • Provide Level I Support involving PC, Microsoft Office, and printer troubleshooting.
  • Continuously monitor client infrastructure for alarms, issues etc.
    Troubleshoot various issues such as internal questions/requests raised (password request,ticket investigation,researching vendor position), customer issues or questions.
    Build rapport with customers.
    Escalate problems to the NOC Manager when required.

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