- Bachelor's degree in Computer Science or Mathematics, or a combination of equivalent education and experience
- Basic knowledge of Windows and UNIX operating systems
- Basic understanding of data center hardware
- Basic work knowledge of data center monitoring tools (SCOM, Solar winds)
- Knowledge of network terminologies and concepts
- Ability to communicate effectively with peers, users, and all management levels
- 1-3 years of experience in a NOC environment
- Strong organizational and problem-solving skills with the ability to make independent decisions
- Must be detail-oriented and organized in both thought and practice
- Good verbal and written communication skills
- Strong analytical and problem-solving skills
- Must have a professional demeanor and be able to effectively work with external customers, vendors and staff
- Ability to work under pressure and handle conflicting priorities
- Good interpersonal and customer service skills
- Must be reliable and dependable – proven attendance/punctuality; consistent performance
- Assist in the administration of the system by using pre-determined commands and instructions; Including preparing the system for initial setup, executing and monitoring a schedule of activities, performing diagnostic tests and check-off lists on the computer systems and communications equipment throughout the day
- Monitor all aspects of the network processing and file exchange schedules for all Clearing House products
- As required, identify, investigate, track, escalate, resolve, and document all internal or customer-related production issues; This may involve contacting customers or vendors directly if our surveillance systems identify connectivity issues
- Provide customer support and respond to inquiries from financial institution participants, third-party service providers, other network operators, and the Federal Reserve Bank; This may include technical support in troubleshooting connectivity via MQ, C:D, and FTP.
- As requested, assist customer participants with the set-up of testing communications applications and testing certification
- Provide coverage for 24/7 Computer Network Operations Center
-
Operations Representative
2 weeks ago
Russell Tobin Winston-Salem, United StatesWhat are we looking for in our Operations Representative? · Work Mode: Onsite/Hybrid · Pay Range: 70,000 To 75,000 Per Year · Duration: Full Time · Position Summary: The Operations Representative will ensure that all systems are functioning in a healthy state, along with ensu ...
-
Operations Representative
3 weeks ago
Sparks Group Winston-Salem, United StatesJob Description · Job DescriptionJob Summary/Company: · Sparks Group is seeking an Operations Representative to ensure all systems are functioning properly and all data transmissions are monitored and executed. In this role, the responsibilities will include identifying, investig ...
-
Operations Representative
3 weeks ago
Russell Tobin & Associates Winston-Salem, United States· What are we looking for in our Operations Representative? · Work Mode: Onsite/Hybrid · Pay Range: 70,000 To 75,000 Per Year · Duration: Full Time · Position Summary: The Operations Representative will ensure that all systems are functioning in a healthy state, along with ensur ...
-
Operations Representative
2 weeks ago
The Clearing House Winston-Salem, United StatesPosition Summary: The Operations Representative will ensure that all systems are functioning in a healthy state, along with ensuring that all data transmissions to and from The Clearing House are monitored and executed successfully through the system. This includes the identifica ...
-
Operations Representative
3 weeks ago
Sparks Group Winston-Salem, United StatesJob Summary/Company: · Sparks Group is seeking an Operations Representative to ensure all systems are functioning properly and all data transmissions are monitored and executed. In this role, the responsibilities will include identifying, investigating, escalating, and resolving ...
-
Operations Representative
3 weeks ago
Revolution Technologies Winston-Salem, United StatesOperations Representative - NOC · Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. · Position Summary: The Operations Representative will ensure that all systems are functioning in a healthy state ...
-
Operations Representative
2 weeks ago
The Clearing House Winston-Salem, United StatesPosition Summary: The Operations Representative will ensure that all systems are functioning in a healthy state, along with ensuring that all data transmissions to and from The Clearing House are monitored and executed successfully through the system. This includes the identifica ...
-
Operations Representative
2 weeks ago
Russell Tobin Winston-Salem, United States· What are we looking for in our Operations Representative? · Work Mode: Onsite/Hybrid · Pay Range: 70,000 To 75,000 Per Year · Duration: Full Time · Position Summary: The Operations Representative will ensure that all systems are functioning in a healthy state, along with en ...
-
Account Sales Manager
4 days ago
Rotork Winston-Salem, United StatesJob Description · The Sales Manager reports to the Business Development Manager and is responsible for all sales related activities for Rotork Fairchild products. The position is responsible for developing and maintaining customer relationships with End Users, Engineering Consult ...
-
Attorney - Commercial Real Estate
4 days ago
Waldrep Wall Babcock & Bailey PLLC Winston-Salem, United StatesCommercial Real Estate Attorney at Waldrep Wall Babcock & Bailey PLLC · We are searching for a Commercial Real Estate Attorney with 6+ years of commercial real estate experience, excellent academic credentials, and outstanding communication skills. · Waldrep Wall Babcock & Bailey ...
-
Specialist, Technical Operations
3 days ago
Sharp Decisions Winston-Salem, United StatesSalary Range: $75k-$85k base · Bonus Target: 10% · Location: North Carolina (hybrid) · HM: Dante Glenn · HR: Denis Radcliffe · # of Openings: 1 · Req ID# · 5/1/24 - supplier call notes, per Eric · Hi All - here are the notes from the hiring manager (Dante Glenn) and the p ...
-
ICON Strategic Solutions Winston-Salem, United StatesAt ICON, it's our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives. · Our 'Own It' culture is driven by four key values that bring us together as individuals ...
-
Privacy Officer
1 week ago
Inmar Winston-Salem, United StatesPosition Summary: Reporting to the Vice President, Regulatory & Compliance, the Privacy Officer (PO) is responsible for the development and implementation of privacy policies and practices across the enterprise. The PO will work closely with senior management, Legal, Product Team ...
-
cashier
1 week ago
Modern Chevrolet Winston-Salem, United StatesEssential Duties include the following. Other duties may be assigned. · Greets customers at the cashier window in a pleasant and professional manner. · Computes customer bills. · Receives cash, checks and credit card payments from customers; records amount received. · Makes c ...
-
Customer Service Rep(05538)
1 week ago
Domino's Pizza LLC Winston-Salem, United StatesCompany Description · Job Description · "Imagine yourself with a job with flexible hours, competitive pay, a fun environment, did we mention flexible hours? We're already imagining you in that job, right now. We're imagining that because right now we're looking for Customer Serv ...
-
Guest Service Representative
1 week ago
Nothing Bundt Cakes Winston-Salem, United StatesBenefits:Company parties · Employee discounts · Free uniforms · COMPANY AND CULTURE:At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by ...
-
Field Operator
1 week ago
SME - Specialized Mobile Exhibits Winston-Salem, United StatesThe Tour Manager/Field Operator is responsible for assisting with the day-to-day management and event coordination of specifically designed project(s). Provides safe and courteous operation of assigned transports including necessary road maintenance and compliance with all DOT re ...
-
Estimator
1 week ago
The Cook & Boardman Group, LLC Winston-Salem, United StatesEstimator · Summary · The Estimator interprets total opening requirements as set forth within contract documents (i.e., plan, specifications, addenda, and other related information) concerning an individual construction project. Uses computer technology and mathematical skills ...
-
DB2 Database Administrator
1 week ago
Sharp Decisions Winston-Salem, United StatesDB2 DBA Salary Range: $115-$125k base 10% bonus target Location: Winston-Salem. NC Hybrid - 2/3 days on Site Position summary: The Engineering role will be responsible for architecting, implementing, and the day-to-day activities related to the Enterprise Infrastructure & Service ...
-
Kitchen Staff
1 week ago
Zaxby's Winston-Salem, United StatesHungry For A Great Career? · To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. · Job similar to Chick-Fil-A · Job similar to Panera Bread · Come on in We're saving a seat for you. · $14 ...
Operations Representative - Winston-Salem, United States - Revolution Technologies
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Operations Representative - NOC
Position Summary: The Operations Representative will ensure that all systems are functioning in a healthy state, along with ensuring that all data transmissions to and from operations are monitored and executed successfully through the system. This includes the identification, investigation, escalation, and resolution of all internal production or customer-related issues in a timely and efficient manner.
The Operations Representative will ensure that all customer or third-party inquiries are answered in a timely, accurate, and professional manner.
Qualifications Required:
Essential Functions and Responsibilities:
Equal Opportunity Employer
Revolution Technologies, LLC is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.