Head of Customer Experience - San Mateo, CA - HartleyCo

Head of Customer Experience · We're building a revolutionary 90%+ AI-led commercial insurance platform that's fast, transparent, and human-centered. With 36 million businesses in America needing insurance and only 23% adequately insured, the current system is slow, opaque, and he ...

· Job Description · Responsibilities · The Associate Manager reports directly to the Store Manager and will rotate between three positions (Customer Experience Manager, Operations Manager, and Sales and Service Manager).  The Associate Manager will partner with the Store Manager ...

We are looking for a Customer Community Manager to build our user ecosystem from the ground up with an AI first strategy. · ...

We are looking for a Customer Community Manager to build our user ecosystem from the ground up with an AI first strategy. You will lead the selection and deployment of our community platform and integrate AI-driven workflows to automate engagement, surface insights, and scale tec ...

This role provides world class customer service by managing the rental process and ensuring a smooth experience for customers. · Responsibilities include welcoming each customer with a smile, representing Hertz professionally, and providing clean and safe vehicles to every custom ...

The Customer Experience Associate reports to the Customer Experience Supervisor and works directly with internal and external customers consisting of medical professionals, patients, laboratory personnel, channel partners, supply chain personnel, and sales by assisting across a w ...

Customer Experience Associate reports to Customer Experience Supervisor and will work directly with Natera's internal and external customers. · ...

Be part of an amazing story · Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's ...

The Principal Experience Designer will drive strategy and delivery within the Customer Experience (CX) Suite. They are responsible for ensuring that UX/UI and CX design strategies and capabilities are accelerating the organization's progress towards delivering great customer expe ...

We are looking for a Customer Experience & Retention Lead to own the trust we build with our policyholders. The ideal candidate will have direct customer-facing experience in insurance or fintech and be able to manage billing and payments workflows. · Own retention through direct ...

We are looking for an experienced Customer Experience & Retention Lead to join our team at Stand. · As the primary point of contact for customers navigating billing, policy changes, and renewal decisions, · you will own retention through direct relationships and build scalable cu ...

We are building a new class of global property protection using advanced physics and AI to model catastrophic risk at the asset level. · ...

Why Join Stand: At Stand, you'll help build a new class of global property protection. We use advanced physics and AI to model catastrophic risk at the asset level, then automate underwriting and mitigation before loss occurs. Insurance is simply the current delivery mechanism. T ...

Join the Contingent Team and be part of shaping the future of data while on assignment with us This role presents an exciting opportunity to support as a Temporary Worker as they continue to scale and accelerate their growth. · ...

Join the Contingent Team and be part of shaping the future of data while on assignment with us This role presents an exciting opportunity to support as a Temporary Worker as they continue to scale and accelerate their growth. · Bachelor's degree in business, marketing, or a relat ...

We are hiring now for immediate openings at the San Francisco Airport Car Rental Center. · The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, ...

The Digital Customer Experience (CX) Lead will own the design, · execution, · and continuous improvement of digital programs · that help customers succeed at scale.Champion a digital-first mindset across Customer Success — train · & enable CSMs to leverage automation,content, · a ...

Job Description: Customer Experience Guide · Embarc seeks an enthusiastic, knowledgeable, and community-minded Customer Experience Guide to join our cannabis retail team. Embarc is an emerging cannabis retailer passionate about our community, customers, and people. If you are exc ...

Stampli is seeking a CX Manager who provides significant added value through deep issue analysis and technical expertise. This role is responsible for ensuring that complex customer challenges are not just communicated but diagnosed prioritized analyzed and resolved. · Serve as t ...

Eko is building AI and digital tools to enable every healthcare provider to more accurately detect heart and lung disease – the leading causes of death globally. · ...

The Problem · 36 million businesses in America need insurance—it's not optional. 77% are underinsured. 40% have no coverage at all. The distribution system failed them: too slow, too opaque, too confusing. · Over 90% of commercial insurance is still human-led. We're building the ...