Business Analyst III-H - Jeffersonville - Expedite Technology Solutions LLC

    Expedite Technology Solutions LLC
    Expedite Technology Solutions LLC Jeffersonville

    1 day ago

    Description
    Analyze business requests to be solved with automated systems.

    Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.

    Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.

    Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements.

    Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
    Experienced in Scrum/Agile SDLC; working with scrum masters and product managers to achieve overall sprint management
    Comfortable working with JIRA/Atlassian products and comfortable using Slack
    Proactively identifing and remove roadblocks
    Facilitating work with downstream technical stakeholders
    User Acceptance Testing
    Working seamlessly across Product Management, UX, and various stakeholders to drive actionable requirements
    Intake call notes
    Business Analyst (BA) Positions - 4 Openings

    Reporting to:
    Taylor

    Location: 100% remote (North America, Eastern Time Zone preferred)
    Travel: 2-3 times per quarter for strategic or working sessions

    Interview Process:
    30-minute virtual interviews with Taylor Lee and Jonathan Clark
    Final interview panel
    Key Skill Requirements
    gile/Scrum Experience - Strong foundational experience in agile environments.
    Integration & API Knowledge - Ability to troubleshoot and work effectively with integrations (critical from team perspective).
    Payment/Point-of-Sale (POS) Background - Familiarity with payment processing or POS environments (hardware + software).
    Candidates with both hardware and software experience are prioritized.
    Performance Metrics (KPI/SLA)
    Evaluated per project

    Focus on:
    Quality of requirements
    Customer satisfaction
    Number of reworked tickets
    Bugs/defects

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