IT Help Desk Technician - Nashville, TN

The Service Desk Support Technician I serves as a member of the Service Desk team and is responsible for inbound and outbound contact handling of tier one technical support to all Amsurg employees. · Prioritize tasks and log issues into Service Desk issue tracking software; · Ins ...

We are looking for support to assist with ServiceDesk operations. · Customer Support for DHS Applications · Following up with customers to ensure full resolution of issues · Installing or changing software to fix issues · Remotely accessing software to resolve issues · ...

This is a full-time onsite role – Monday – Friday, 8:00 – 4:30 p.m. This role will serve as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. · ...

The Service Desk Support Technician I serves as a member of the Service Desk team and is responsible for inbound and outbound contact handling of tier one technical support to all Amsurg employees. · Provide front-line customer support for hardware and software issues; · Prioriti ...

We are looking for support to assist with ServiceDesk operations. IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic tec ...

We have an opening for an IT Help Desk Technician for a long-term contract through the end of 2025. · This is a full-time onsite role serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting., · ...

The Service Desk Support Technician I serves as a member of the Service Desk team and is responsible for inbound and outbound contact handling of tier one technical support to all Amsurg employees. · 1+ years of technical IT/helpdesk experience preferred2+ years recent experience ...

The Help Desk Technician plays a critical role in maintaining system reliability and ensuring our internal teams across Highland Ventures' portfolio companies receive timely, · professional technical support. · Serve as the first point of contact for users seeking technical assis ...

Provide Service Desk incident response/resolution and service request fulfillment services by engaging clients via multiple communication channels and managing client expectations as the primary point of contact Troubleshoot issues to resolution or escalates to appropriate teams ...

This role is more closely aligned to a system administrator role and all prior experience should be based on system administration of an application or program. · Key responsibilities include resolving system issues, processing change requests efficiently, and implementing soluti ...

Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. · ...

This role is a system administrator position that requires a proactive approach to resolving system issues and implementing solutions. · Candidates with hardware-based help-desk experience will not be considered. · ...

Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. · ...

This position is part of the Office of Technology Services (OTS) User Services team and reports to the User Services manager. This position will provide Tier I support via phone, email, remote applications and walk-ins to the Helpdesk area. · Requires graduation from a standard h ...

The Service Desk Support Technician I serves as a member of the Service Desk team and is responsible for inbound and outbound contact handling of tier one technical support to all Amsurg employees. · Provide front-line customer support for hardware and software issues; · Prioriti ...

The Network Technician will educate users on securing PII, train them in hardware or software use, · develop training materials, · troubleshoot technical problems, · and provide technical guidance. · ...

Educate users regarding procedures for securing Personal Identifiable Information (PII). Troubleshoot and repair technical problems or issues related to computer hardware, software, internet access, and peripheral equipment. · ...

+The Help Desk Technician role is a key player in maintaining client satisfaction and system reliability. · +Serve as the first point of contact for clients seeking technical assistance · Analyze and resolve technical problems · Communicate technical solutions effectively via pho ...

Assist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions. · ...

The Help Desk Technician role is a key player in maintaining client satisfaction and system reliability. This role demands an individual who is not only technically skilled but also excels in communication, problem-solving, and customer service.Serve as the first point of contact ...