Internet Sales Manager - Newport News, United States - Bowditch Ford Inc

Description

Internet Sales Manager

SinceBowditchFord first opened its doors in March of 1949, the family-owned business has been growing and nurturing its family of customers, friends, and team members.

The friendly atmosphere of this neighborhood business cultivates customers for life and very often earns the loyalty of multiple generations of patrons within families.

There is no greater testimonial to quality than that which is shared by satisfied customers with their friends and family.

AtBowditchFord loyalty is a two way street.

Customers are loyal to the dealership and the dealership demonstrates loyalty to its customers through consistent quality service and dedication.

BowditchFord's performance in sales and service quality has been recognized at the highest levels of Ford Motor Company. Earning the prestigious President's Award for 24 years is testimony toBowditch'scommitment to quality and customer service. Personal attention tailored to each individual is a hallmark of theBowditchFord experience. This unique approach is a refreshing change from the one-size-fits-all mentality used by many other companies. AtBowditchFord each individual is valued. We are seeking a hard working motivated Internet Sales Manager to join our team.

What We Offer:
401K
Health insurance
Dental insurance
Short and Long Term Disability
Company paid life insurance
Paid holidays and vacation
Training & Tuition Reimbursement
Brand new state-of-the-artfacility
Family owned and operated
Employee pricing on all parts, service and vehiclepurchases
Use of company vehicles or demonstrators for eligible employees
Responsibilities
Create, maintain and measure the internet business development processes
Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
Handle all incoming internet email leads
Be available to respond to email inquiries in a professional, well-spoken manner
Assistcustomers in appropriate vehicle selection – be the product expert & sounding board
Direct customers to product information resources, including those available on the internet
Check email frequently and respond to inquiries immediately
Deliver inquiries/messages intended for other sales personnel and departments promptly
Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity
Manage business development representatives for lead generation process
Participate inthe new hire and interview processes for all BDC reps/appointment coordinators
Oversee CRM usage
Qualifications
Previous automotive dealership experience
Must be well versed in digital media, email, text (SMS), social median and CRM
Superior communication skills, both oral and written
Outstanding organizational skills
Ability to stay strong and calm in a stressful environment; must thrive under pressure
Strong Closing Skills
Strong Ethics and Values
Excellent Leadership and Communication Skills
Excellent People Skills
Must Pass Pre-employment Background and Drug Screen
Must have valid driver's license and pass motor vehicle record test

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