- Be on time for each shift, prompt with each appointment and perform services within the appropriate time allotted for the service.
- Provide consistent professional facial and body treatments in accordance with spa protocols and accepted certification practices.
- Be flexible with your schedule, supporting the needs of the spa.
- Properly care for equipment and use proper amounts of product to assist with cost controls.
- Have complete knowledge and understanding of all services and products while educating and training guests in these areas.
- Actively promote home care programs, meeting minimum retail sales goals.
- Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
- Perform prep work and properly clean and restock work area as required.
- Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
- Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.
- Handle guests' questions and concerns professionally and courteously.
- Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction.
- Possess ability to work without direct supervision.
- Maintain a positive attitude and contribute toward a quality work environment.
- Regularly attend, participate in and support training and staff meetings for the spa.
- Assist in all areas of spa operation as requested by management.
- Provide appropriate and consistent levels of guest service and hospitality.
- Maintain personal appearance and grooming standards consistent with company standards.
- While performing duties of this job, the employee is required to sit, stand, bend, lift, walk use hand to write on chart, talk, hear, see, taste, smell, type on keyboard.
- Perform the duties of an esthetician which requires sitting, standing, lifting, pushing, pulling, manual dexterity and proper ergonomic posture.
- The employee must regularly lift and/or move 25 pounds.
- Specific vision abilities required include distance vision and peripheral vision.
- One on one consultations will be held in a treatment room setting.
- The noise level in the environment is moderate.
- Adhere to all employee guidelines, standards, policies and procedures relevant to the position, stay abreast of any changes, updates or revisions that occur. Maintain complete communication and cooperation with all managers.
- Strong team-work and collaborative skills is required.
- Energetic, forward thinking and creative individual with high ethical standards and an appropriate professional image.
- Well organized and self-directed individual who is a team player.
- Intelligent and articulate individual who can relate to a diverse group of guests and co-workers.
- Ability to utilize computer programs including Spa Operations Software, Microsoft Word, Excel, and/or Outlook.
- High School Diploma or General Education Degree (GED) is required.
- Have and maintain a current state license in esthetics.
- Minimum one-year experience providing skin care services in a high-end salon or luxury spa environment is a plus.
- Proficient in all components of skin care.
- Excellent personal appearance, good communication skills and a friendly, congenial personality is a must.
- Ability to work in a high-volume, busy service environment while maintaining composure and focus on the guest.
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The Laurel Hotel and Spa
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Rane Culinary Science Center Auburn, United StatesWe pay approximately 55% of our employee's benefits. · Complimentary meal for every shift worked · The Laurel Hotel & Spa will anchor the premier corner of South College Street and Thach Avenue, affording a stunning view of iconic Samford Hall. The amenities will include 16 luxur ...
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The Laurel Hotel and Spa - Auburn, United States - Rane Culinary Science Center
Description
Job Description
Job DescriptionThe Laurel Hotel & Spa will anchor the premier corner of South College Street and Thach Avenue, affording a stunning view of iconic Samford Hall. The amenities will include 16 luxurious rooms, 10 suites, 6 residences, a spa, fitness studio, rooftop pool, rooftop bar, cabana service and yoga pavilion.
The Esthetician administers professional facials, waxing services and makeup services to our guests. They must possess a thorough knowledge of the skin, have excellent facial massage and skin extraction techniques, possess excellent cleanliness and sanitation skills and be willing to train in our spa's specific facial treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our guests. They must hold and maintain a current state license in esthetics.
Duties:
Working Conditions:
Qualifications
