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Seasonal Customer Service Associate - Stuart, United States - Martin County, FL
Description
Salary: $12.00 HourlyLocation : Stuart, FL 34994
Job Type: Seasonal - Non FRS Eligible
Job Number: 01809
Department: Parks & Recreation
Division: Martin County Aquatic Complex
Opening Date: 02/06/2024
Closing Date: Continuous
SUMMARY
Entry level position that focuses on providing customer service in providing assistance to staff in a fast-paced environment.
In the event of a natural or man-made disaster that may threaten the area, the employee may be required to perform emergency duties as directed.
ESSENTIAL DUTIES AND RESPONSIBILITIES / KNOWLEDGE, SKILLS AMD ABILITIES
(Note: The listed duties are illustrative only and are not intended to describe each and every function, which may be performed in the job class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.)
Collect fees or other charges from the guest while operating a POS (Point of Sale) computerized revenue collection system.
Balance cash drawer to ensure money received matches sales processed.
Operate a concession facility by preparing and providing patrons with supplies, refreshments, confectionery items requested and customer receipts.
Clean concession facility and equipment;
Greets visitors; provides information and services to beach chair rentals, birthday party and cabana customers.
Work evenings, weekends and holidays as required.
Answer phone inquiries and give information to the public accurately and courteously; for golf course: may assist the public in booking tee times.
Fills containers with condiments and beverages, makes popcorn,
Unstacks beach chairs, set-up, clean pads, pick up debris, change trash cans, check restrooms for cleanliness, stack and secure chairs.
Operates beach equipment rental facility.
Performs work related to this job description as required.
KNOWLEDGE, SKILLS AND ABILITIES:
(Note: The knowledge, skills, and abilities identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Knowledge of proper telephone etiquette and procedures.
Knowledge of basic sanitation and safety requirements for the handling of food.
Knowledge of the operational and maintenance requirements of the equipment utilized in the facility to which assigned.
Ability to establish and maintain effective working relationships with the general public and co-workers.
Ability to work a flexible work schedule.
Ability to assist in special events.
Ability to write simple correspondence, respond to common inquiries or complaints from customers, service vendors, coaches, local businesses or other staff members.
Ability to maintain facilities clear of safety hazards.
EDUCATION AND EXPERIENCE
Must be at least fourteen (14) years of age or older.
Additional qualifying education and/or experience which provide the necessary knowledge, skills and abilities may be substituted one for the other on a year for year basis.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must possess a valid Florida Driver's License
PHYSICAL DEMANDS / WORK ENVIRONMENT / ADA COMPLIANCE STATEMENT / EEO STATEMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Acceptable eyesight (with or without correction)
Acceptable hearing (with or without correction)
Position may require performing stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials involving physical effort pounds).
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is performed indoors and outdoors.
Outdoor exposure; upon area of assignment employee may be routinely exposed to the sun and exposed to extreme heat or cold and windy conditions as well as works on uneven and/or slippery surfaces.
Involves frequent interaction with people.
May require attendance at night meetings and/or outdoor meetings.
ADA/COMPLIANCE STATEMENT:
This document may be reproduced upon request in an alternative format by contacting the County ADA Coordinator , the County Administration Office , Florida Relay 711, or by completing our accessibility feedback form at .
EEO STATEMENT:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Student / Seasonal-Non FRS Eligible / On Call positions are not eligible for benefits.
Student Positions: Per FRS 60S-1.004 Participation: These positions are classified as a temporary position and cannot participate in the Florida Retirement System or claim this temporary employment later for retirement purposes.
01
Are you an active student?
Are you at least 14 years of age?