- Daily operations of Zscaler Internet Access and Zscaler Private Accesso Proxy consultation request intake processingo Web exception request intake processingo Planned changes resulting from intakesCRQ creation for planned changesChange Advisory Board call preparation and call attendanceDeployment of CRQ planned changesTesting of changes
- Triage and resolution of reported user and system issueso Remedy INC user issue ticketso TechLine to support investigation of problems and restoration of service
- Pre-production application testing and triage
- Production rollout support
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Network Security Engineer - Westlake, United States - Mindlance
Description
/Comment:We are looking for 2 Engineers that will work full time and will complete assigned activities which may include:
Required Experience:
o 2 years minimum experience supporting end users or IT systemso 2 years minimum hands-on experience with Zscaler in a production environment (If we had to change this to 1 year we could but I'd like to see someone with some solid experience)o Customer service orientedo Excellent written and verbal communication skillso Working knowledge of:endpoints (Windows, Mac, mobile devices)networkingremote accessproxyo Demonstrate proficiency with Schwab Zscaler training prior to getting access to production portals.
Additional Job Details:
Location: Hybrid - Dallas/Denver/Phoenix (3x a week MonWedThurs) - Duration: 6 months Looking for 2 senior Network Security Engineers to work on Zscaler migration/implementation.
- Ideally they understand all aspects of Zscaler but main preferred will be : web proxy/ZIA - Should have varying network security background: proxy, load balancing, firewall, etc.
EEO:
"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."
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