- < li Monitor report service desk metrics KPIs SLA compliance. li > ul >< br clear = all > hr width = '100%' size = '1' noshade > br clear = all > h3 Requirements h3 p Qualifications required include:< / p > ul style = padding-left : 30 px > li A bachelor s degree in it computer science or related field (or equivalent experience). / li >< / uL>
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· Labor Category: Service Desk Lead · Location: Onsite/Hybrid (as required by customer) · Clearance: Active SECRET (DoD/DCSA) required · Citizenship: U.S. Citizenship required · Overview · The Service Desk Lead oversees day-to-day operations of the IT Service Desk, ensuring time ...
Arlington, VA $65,000 - $105,000 (USD) per year12 hours ago
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Position: Service Desk Lead · Location: Alexandria, VA · Work Environment: Hybrid · Clearance Required: Secret · Status: Contingent Upon Contract Award · Knowesis is seeking a proactive and customer-focused Service Desk Lead to oversee Tier I and Tier II IT support operations f ...
Alexandria, Virginia, , United States $65,000 - $105,000 (USD) per year13 hours ago
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We are seeking an individual to join the team who is fully committed to the success of USMS programs and bringing the best innovation, implementation, and attitudes to bear to the position. · The Service Desk Team Lead is tasked with managing a team of Service Desk Technicians wh ...
Arlington4 weeks ago
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· Responsibilities & Qualifications · RESPONSIBILITIES · Own overall responsibility for ITSMS process handling on the Service Desk; · Manage all Service Desk supervisors; · Coordinate Service Desk staff training sessions; · Liaise with the FDIC Service Delivery Designee; · Manag ...
Arlington, Virginia, United States $65,000 - $105,000 (USD) per year1 day ago
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We are seeking Service Desk Team Lead to join our team supporting the Federal Deposit Insurance Corporation (FDIC) in Arlington, VA. · Own overall responsibility for ITSMS process handling on the Service Desk; · Liaise with the FDIC Service Delivery Designee; · ...
Arlington Full time1 month ago
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We are seeking an individual to join the team who is fully committed to the success of USMS programs and bringing the best innovation, implementation, and attitudes to bear to the position. · ...
Arlington4 weeks ago
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Seeking a PMO Lead to manage and oversee service desk related project management activities in compliance with contract requirements and industry standards. · ...
Arlington Full time1 month ago
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· Seeking a PMO Lead to manage and oversee service desk related project management activities in compliance with contract requirements and industry standards. · Responsibilities: · Oversee and monitor project status, budgets, and timelines. · Ensure adherence to project manageme ...
Arlington, VA12 hours ago
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+Job summaryWe are seeking Service Desk Team Lead to join our team supporting the Federal Deposit Insurance Corporation (FDIC) in Arlington, VA. · +ResponsibilitiesOwn overall responsibility for ITSMS process handling on the Service Desk; · Manage all Service Desk supervisors; · ...
Arlington2 weeks ago
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The Contractor shall identify a full-time Help Desk Lead who will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · The Service Desk Manager shall provide support to a customer base of over 3,200 users in a high-profi ...
Washington1 month ago
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We are seeking a Pmo lead to manage and oversee service desk related project management activities in compliance with contract requirements and industry standards. · ...
Arlington, VA1 month ago
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We are seeking a Help Desk Team Lead to design, implement and maintain strategic IT programs in support of corporate strategy. · Experience leading a help desk team. · Ticketing systems experience. · ...
Arlington3 weeks ago
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Koniag IT Systems is seeking a Help Desk Lead to support KITS and our government customer in Washington, DC. · Be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III (e.g., Tier I (phone and e-mail), Tier II (on-site, floor), ...
Washington Full time1 month ago
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We are seeking a Helpdesk Lead to provide support to our government customer on an upcoming opportunity. · The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, · Tier I (phone and e-mail) · Tier II ...
Washington $82,779 - $140,723 (USD)2 weeks ago
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+Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. · + · The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · ...
Washington1 week ago
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Reliable IT support is essential to FAA operations that protect and modernize the National Airspace System (NAS). As a Service Desk Lead, you ensure timely issue resolution, consistent service quality, and effective communication during incidents. · ...
Washington $80,000 - $128,000 (USD)1 month ago
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· Requirements: · • U.S. citizenship is required · • Ability to obtain and maintain a Public Trust clearance as required by contract. · • This position is onsite at designated DOJ locations based on contract requirements · Qualifications and Experience: · • Bachelor's Degree wit ...
Washington DC, DC $65,000 - $105,000 (USD) per year13 hours ago
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The Help Desk Lead will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III. · ...
Washington2 weeks ago
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The Help Desk Lead is responsible for managing and coordinating Tier I/II/III Help Desk support and Asset Management. · This role leads a team of technicians providing broad-based technical support to end-users in a high-profile environment. · The Help Desk Lead ensures professio ...
Washington $60,000 - $120,000 (USD)1 month ago
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We are seeking an experienced Help Desk Lead to oversee the Tier 1 Help Desk team ensuring adherence to schedules and industry best practices. · The Help Desk Lead must manage ticket workflows train staff and maintain high levels of customer service. ...
Washington1 month ago
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LinTech Global is looking for a Service Desk Lead to support an Important Government Client. · ...
Alexandria Full time1 month ago
Service Desk Lead - Arlington - Venesco LLC
Description
Job Summary
The Service Desk Lead oversees day-to-day operations of the IT Service Desk at Venesco LLC.
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Service Desk Lead
Only for registered members Arlington, VA
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Service Desk Lead
Only for registered members Alexandria, Virginia, , United States
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Service Desk Team Lead
Only for registered members Arlington
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Service Desk Team Lead
Only for registered members Arlington, Virginia, United States
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Service Desk Team Lead
Full time Only for registered members Arlington
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Service Desk Team Lead
Only for registered members Arlington
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Service Desk PMO Lead
Full time Only for registered members Arlington
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Service Desk PMO Lead
Only for registered members Arlington, VA
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Service Desk Team Lead
Only for registered members Arlington
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Help Desk Lead
Only for registered members Washington
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Service Desk PMO Lead
Only for registered members Arlington, VA
-
Help Desk Team Lead
Only for registered members Arlington
-
Help Desk Lead
Full time Only for registered members Washington
-
Help Desk Lead
Only for registered members Washington
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Help Desk Lead
Only for registered members Washington
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Service Desk Lead
Only for registered members Washington
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Service Desk Lead
Only for registered members Washington DC, DC
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Help Desk Lead
Only for registered members Washington
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Help Desk Lead
Only for registered members Washington
-
Help Desk Lead
Only for registered members Washington
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Service Desk Lead
Full time Only for registered members Alexandria