No more applications are being accepted for this job
- Knowledge of catering menu and rewards
- Passion for our food and offerings
- A "Customer first" attitude
- Be a leader within the restaurant, representing the six elements of success
- Proficiency in computer skills
- Completion of Team Lead training
- Delivery Driver Agreement signed and on file with Driver's license, and proof of insurance
- Full time/day and night time availability
- Prior experience in a management and/or customer facing role
- Adheres to uniform standards
- Verify computer/email and Monkey Media have been checked and all orders for the
- Review food preparation needs with cook and/or team members and Manager
- Double check any pre staged paper products, completing if needed, and setting up
- Review the day's delivery schedule with Manager on Duty and delivery drivers
- Assist in preparation and packaging of orders
- Validate orders are complete, using a highlighter to double check all items to be
- Manage deployment of delivery drivers, and the pick up of any pick up orders
- Assist with deliveries as needed, riding along with driver for all orders over 75 guests
- Verify all orders for next day have been printed
- Complete Pre-calls/Confirmations for all next day orders
- Complete Post-calls/Follow Ups for all previous day orders
- Set up prestaged paper products for all next day orders
- Review food prep needs with RM and cook for next day orders
- Review delivery schedule with RM and drivers for next day orders, calling in additional
- Partner with RM in recruiting and hiring delivery drivers as needed. CS to conduct
- Coordinate orientation and training for all new delivery drivers
- Minimum 1 ride along per driver on delivery per week, evaluating presentation and
- Submitting pre and post call tracker to DM weekly
- Minimum 3 chip chats or marketing blitzes per week, submitting business cards to
- Collection of business cards from Fish bowl on Fridays
- General communication to restaurant team of all catering initiatives and updates
- Resolution of all Catering Customer related VOG and guest concerns
Catering Specialist - Dover, United States - Qdoba
Description
As a Catering Specialist, you are the "owner" of all things catering within your restaurant. This includes coordinating successful order preparation, set up and delivery, recruiting, hiring, training and scheduling delivery drivers, partnering withyour RM and RCSM to build catering sales from the restaurant level, and
administrating all client contact.
Your Role as a Catering Specialist
Additionally, you should have:
Beginning of Shift:
Mid Shift:
End of Shift:
Weekly Responsibilities