Area Admin Manager - Cementon - HomeServe USA

    HomeServe USA
    HomeServe USA Cementon

    15 hours ago

    Description
    UGI Heating, Cooling & Plumbing has served homeowners in Pennsylvania for over a century. Our team of talented, experienced and continuously trained technicians specialize in residential HVAC services. UGI was acquired by HomeServe in 2020. HomeServe, a certified Great Place to Work, values honesty, respect, collaboration, innovation and delivering exceptional customer service, all while working in a fun and friendly environment.
    Position Overview:
    The Area Admin Manager is responsible for managing the daily functions of the office(s) and field support staff within the HomeServe Energy Services operating area.
    Responsibilities:
    • Provide leadership and direction for the office staff
    • Ensure process consistency and compliance throughout the assigned area
    • Ensure that all work orders are processed accurately and timely on a daily basis.
    • Coordinate the weekly and annual inventory counts with the Parts Administrator and ensure truck transfers are done when required.
    • Manage the Purchase Order process to ensure all Purchase Orders are accurately issued, received, and closed out.
    • Support area projects as needed to ensure continued growth and improved productivity and efficiency.
    • Point person for customer relations, the call center, and employees.
    • Oversee the ordering and coordinating of equipment, parts, and materials.
    • Ensure preparation and completion of monthly sales and tech commissions
    • Frequent travel among assigned offices to provide local support, as needed
    • Recommend the hiring, discipline, discharge, transfer or promotion of personnel.
    • Review and resolve issues affecting Company compliance and customer/Company objectives.
    • Identify training needs and coordinate implementation of training programs to ensure development of staff
    • Perform duties inherent in all supervisory, professional and administrative positions. Consistent with all positions in this classification, additional projects, tasks and/or duties beyond what is outlined here may be assigned as required.
    • Collaborate with the operations team to coordinate all required local fleet support activities
    Job Requirements:
    • High School Diploma or GED required
    • Minimum of 4 years office management experience, preferably with a service delivery organization
    • Experience managing multiple locations a plus
    • Strong analytical, verbal and written communication and interpersonal skills
    • Well organized, detail oriented with ability to work under pressure and meet deadlines while managing multiple concurrent tasks
    • Proficient/ advanced knowledge of MS Office (Excel/Word/PowerPoint).
    • Strong work ethic and willingness to take ownership
    • Ability to work independently
    In return, we offer:
    • Competitive compensation
    • Company vehicle provided; gas card as well
    • Career development and advancement opportunities
    • Casual attire throughout the week
    • Friendly, open and team-oriented work atmosphere
    • Excellent benefits including generous medical, vision, dental and life & disability insurance
    • 401(k) plan with a company match
    • Paid time away
    • Eligibility to enroll in up to two HomeServe coverage plans paid for by the company
    HomeServe USA is an equal opportunity employer.
    #LI-JE1
    #UGI
    Equal Opportunity Employer
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Cementon