Senior Analyst - Remote, United States - Lumen

Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Financial Assurance at Lumen is a forward-looking, proactive business management domain that creates and maintains audits and controls to ensure revenue leakage is identified and corrected. The Revenue Assurance Financial Integrity Team (FIT) is responsible for auditing, analyzing, and reporting financial impacts for the complete lifecycle of Dark Fiber services as well as ensuring our most complex contracts are invoiced correctly. The primary focus of this role is to review customer contracts for information regarding Lumen's service terms and conditions and develop audits to ensure accurate invoicing.

The candidate will become a subject matter expert who can own relationships within the business function. To be successful in this role the candidate will need to be independently motivated, have a spirit of determined investigation and a passion for innovation and change. This role contributes significantly to the success of the organization's strategic goals.

Work Locations - Remote US Locations

The Main Responsibilities

• Create audits to identify Revenue Leakage.
• Review contracts, perform detailed customer billing records and transaction audits and analyze exceptions to identify revenue recovery opportunities.
• Report all financial impacts from audits.
• Navigate multiple systems and retrieving key data for analysis.
• Isolate and research services, analyze the business drivers, determine root cause, and work with functional and business teams to resolve leakage issues.
• Design and implement financial assurance controls including source data acquisition, normalization, and automation.
• Understand and analyze problems from the business process and requirements to developing innovative solutions.
• Audits and escalates workflow processes related to vendor charges at the beginning of the circuit life cycle (installs) throughout the end of circuit life cycle (disconnects).

What We Look For in a Candidate

• Bachelor's degree in Business, Accounting/Finance or equivalent work experience required.
• The ideal candidate has a strong awareness of the systems used for order entry, provisioning, contract review and invoicing customers and is proficient in data analysis.
• Self-motivated to identify outstanding issues and pursue to closure.
• Detail Oriented with above average Microsoft Office application skills, specifically in Excel and PowerPoint.
• Exceptional analytical skill and business acumen with ability to multi-task with dynamic priorities and handle competing deadlines.
• Working knowledge of SQL Server as well as D360 or SSIS.
• Excellent interpersonal, verbal and written communication skills with ability to develop productive business relationships with internal & external team members.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$ $85300 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$ $89780 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$ $94270 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$ $98760 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333299

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

63980

98760

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.