Laundry Attendant @ Ashland Hills Hotel - Neuman Hotel Group

Description

Job Description

Job Description: Laundry Attendant

Reports to: Housekeeping Manager

Summary of Position:

As Laundry Attendant, the primary function is to collect and wash the used and dirty linens from guest rooms, restaurants, spas, banquet facilities and other parts of the property.

Duties & Responsibilities:

• Washing, drying, ironing, and folding all collected linens, towels, bathmats, pillowcases, robes, bedspreads, etc.
• Counting and collecting the linens from the different parts of the hotels, restaurants, and spas.
• Delivering the same cleans linens collected from the different departments to their respective paces.
• Maintaining a record of the inventory of linens and cleaning products, assist with the stocking of inventory shelves and report low inventory to supervisor.
• Clean and maintain all laundry room equipment.
• Respond to the requests of guests, co-workers, and management for extra linens in a timely and efficient manner.
• Should inform department manager or supervisor-in-charge of any property damage or mechanical problems as soon as possible.
• Assist in cleaning guest rooms when the need arises.
• Any guest items found in laundry are to be turned into Lost and Found immediately.
• Answer telephone in proper manner in laundry room when it rings.
• Perform other duties as assigned by supervisor or manager on duty.

Job Requirements:

• Previous guest service experience preferred, but not required
• Ability to stand, walk, push, pull, bend and squat repeatedly
• Ability to lift up to 40-50lbs
• Clean with good grooming habits and proper dress code at all times
• Ability to work all shifts and all days of the week
• Ability to communicate effectively, preferably bi-lingual in English and Spanish
• Always polite and courteous when approached by guests
• Ability to use various kinds of equipment safely
• Ability to take direction from different people