Office Manager - Saint Paul, MN
1 day ago
Job description
Job Summary
We are seeking a dynamic and highly organized Office Manager to lead the daily operations of our office environment. This pivotal role involves overseeing administrative functions, managing vendor relationships, coordinating schedules, and ensuring a smooth workflow. We are a one doctor private practice dedicated to providing exceptional dental care in a beautiful and comfortable setting.
Responsibilities
- Oversee daily office operations, including front desk management, multi-line phone systems, and general administrative support
- Manage daily and monthly production goals, monthly billing and aging reports, and daily patient collections.
- Manage hygiene re-care protocol, ensure doctor schedule and hygiene schedules are full, and all appointments confirmed and ready to go (lab cases, pt payment plans, correct procedures, pre-op x-rays, next steps in tx, etc)
- Verified insurance coverages, process insurance claims and pre-authorizations, manage insurance aging reports and procedures not attached to insurance reports
- Enter insurance checks, complete "action line" lists in a timely manner, process continuous billing statements, and monthly credit/refund reports
- Manage vendor relationships for office supplies and oversee supply ordering, equipment maintenance, and service contracts to ensure seamless operations
- Help implement compliance with state and federal regulations
- Coordinate team huddles, meetings, and training
- Oversee development and maintenance of website and supervise content
Requirements
- Previous experience in a dental office setting is required
- Working knowledge of insurance verification and familiarity with dental terminology is essential for effective communication
- Familiarity with Dentrix software, to manage schedule, records, and HIPAA
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Background in business is favorable
- Excellent communication skills with professional phone etiquette and customer service orientation
We are looking for dedicated individuals who are passionate about providing exceptional patient care while contributing positively to our team dynamics. If you meet the qualifications outlined above, we encourage you to apply for this rewarding opportunity.
Job Type: Full-time
Pay: From $32.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
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