Lead Sr Systems and Network Engineer - Miami, United States - Segrera Associates

    Segrera Associates
    Segrera Associates Miami, United States

    2 weeks ago

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    Description

    Overview

    We are looking for a very hands-on IT professional to run and support all our local and out-of-state offices. We are looking for the following soft skills:

    • Highly energetic with the ability to motivate others and create a team environment where everyone wants to do their best and deliver results.
    • Self-starter with exceptional time management skills.
    • Possesses a strong work ethic; does whatever it takes to get the job done.
    • Possesses a positive, professional, and proactive approach to problem-solving.
    • Professional discretion and good judgment.
    • Innovative, resourceful, and conscientious of the organizations assets.
    • Excellent verbal and written communication skills.
    • Demonstrated ability to build trust and strong cross-functional relationships across an organization to achieve common goals.
    • Sound business judgment and a skilled collaborator.
    • Complete integrity with an uncompromised reputation.
    • Responsive and agile; ability to work proactively and take initiative to support the changing needs of the team.
    • Ability to prioritize multiple tasks and handle last-minute changes and user requests.

    Responsibilities

    • Maintain processes to secure the integrity of all technology-related resources of the organization.
    • Responsible for the configuration, support, audit, and improvement of the organizations technology assets.
    • Configure, deploy and maintain all network-related equipment.
    • Configure, deploy and maintain all software and computer systems of the organization.
    • Create and maintain network documentation.
    • Provide end-user support and outstanding customer service.
    • Respond to and efficiently resolve outages and interruptions.
    • Audit the use of existing productivity software systems. Where needed, research and implement new productivity software systems, terminate obsolete or unused systems, and ensure uniform use across the organization.
    • Maintain inventory of software licenses and ensure compliance.
    • Train staff and users to use systems and applications as needed.
    • Ability to travel 30%, sometimes in large blocks of time - 1 week+
    • Ability to work across time zones to support other locations.

    Required Experience

    • 8+ years of experience working in an IT environment.
    • 5+ years of hands-on experience in System and Network Administration
    • Advanced proficiency with installation, migration, and support of Microsoft Office O365/2016, Microsoft Windows 7 and 10, Ruckus, Ubiquiti, Apple OSX, and Windows Active Directory.
    • Proficiency with MacOS, and iOS installations and support.
    • Microsoft Certifications MSCE, MCITP, CCNA - PLUS
    • Good Networking skills (e.g., switching, routing, VLANs, PoE, WLAN, MPLS)
    • Understand or work with cloud technologies including Azure, AWS, and Google Cloud.
    • Knowledge of Mobile Device Management and Telephony systems
    • Solid working knowledge of core networking services - e.g., TCP/IP, DNS, DHCP, RDP, SNMP, LDAP, Kerberos
    • Knowledge of CISCO routers, switches, and MPLS.
    • Experience and understanding with AIM (OKTA) or similar tools.
    • Effective communication, critical thinking, and organizational skills with exceptional attention to detail.
    • Experience with web development technologies. (This is not a web development position).
    • Experience installing and managing audio-visual systems, teleconferencing, CCTV, and video surveillance.
    • Proven analytical skills and ability to make clear recommendations and decisions.
    • Proven ability to anticipate and troubleshoot hardware, software, and network-related problems.
    • Able to work independently within a team environment.
    • Able to drive work efficiently to meet deadlines.