Driver Manager - Cicero, United States - Venture

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    Full time
    Description

    POSITION SUMMARY

    2nd Shift 2:00PM to 11:00PM

    Company Driver Managers focus on representing the best interests of both the Driver and the company.

    ESSENTIAL JOB FUNCTIONS FOR THIS POSITION:

  • Communicate proactively and quickly to Planners, CSRs, and Drivers.
  • Build relationships with Drivers to understand their expectations and preferences.
  • Manages revenue and mileage goals for each driver and the fleet as a whole. Counsels drivers who are not meeting metric goals/expectations. Directly influences the routes assigned to the drivers for optimal success for the driver and company.
  • Oversees MPG performance for each driver and fleet as a whole. Coaches all drivers who perform below MPG goals/expectations.
  • Help Drivers experience good weeks and good weekends
  • Determines which drivers may require termination based on poor performance.
  • Update ETA's accurately and timely.
  • Update Total Mail accurately and timely
  • Alertly manage phone calls and phone messages
  • Provide warnings to CSRs and Planners when a Driver is going to be late or if the Driver has been sitting too long (detention) at a location.
  • Ensure the Driver performs safely.
  • Check in on all Drivers by 9:00am.
  • Regular and predictable attendance
  • OTHER SIGNIFICANT JOB FUNCTIONS INCLUDE:

  • Focus on good starts to each week (Monday mornings).
  • Help the Driver understand the plan. And look ahead for the Driver ensuring that he/she will have a good week.
  • Sell the loads to the Drivers
  • Ensure Driver's acceptance of a load.
  • Establish clear expectations for Drivers when they first begin at Venture Transport.
  • Counsel/mentor/lead drivers
  • Update Expirations and Driver Statuses accurately and timely
  • Help Safety and Maintenance departments with safe equipment.
  • Utilize Trip Alert to quickly evaluate "red flag" situations.
  • Comply with company policies and procedures and all applicable laws and regulations.
  • Additional duties as assigned
  • Requirements

    REQUIRED EDUCATION / EXPERIENCE

  • Bachelor's Degree or commensurate industry experience.
  • PREFERRED EDUCATION / EXPERIENCE

  • Bachelor's degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background
  • REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.)

  • Knowledgeable of the Transportation, Operations, and/or Logistics industries
  • Ability to resolve conflict and problems diplomatically
  • Ability to handle criticism positively without emotion
  • Knowledge of TMW Office Suite