Outdoor Guest Services Associate - MAIN AVE DURANGO, Colorado, United States
1 day ago
Job description
DescriptionOutdoor Guest Services Associate
General Purpose:
The Outdoor Guest Services Associate seeks to provide excellent guest service in the main outdoor areas of the resort. They will provide information, directions, and assistance with parking to ensure the orderly arrival and departure of guests. They will maintain the safety, cleanliness, and snow removal of the resort's grounds, including parking areas, walkways, stairs, and common areas. Additionally, they will scan tickets at the main lifts, ensure all guests have valid tickets or season passes, and help with maze control to facilitate smooth guest movement and maximized chair loading, all while maintaining excellent guest relations. This position will rotate through all areas of their role throughout the day making it a fun, fast paced, constantly changing shift We are looking for people committed to providing a stellar guest experience, who are not afraid to embrace change, who love the mountains and strive to Give People the Freedom to Ski
This is a seasonal position from 11/16/25 to 4/30/26. Dates are subject to change based on the availability of the applicant and needs of the business. This role comes with a free season pass for you and your dependents. For a full list of benefits visit
Hiring for our seasonal positions occurs on a rolling basis. This position will remain open until filled.
Essential Duties/Responsibilities:
Knowledge, Skills & Abilities:
Education and Experience:
No formal education is required. Must have reliable phone or internet connection for virtual interviews. Must possess an open mind and willingness to adapt. Previous guest service experience strongly preferred. Previous Ski Resort experience is preferred but not required. Must have a valid CO drivers license and pass a Motor Vehicle Report. Must be legally authorized to work in the United States.
Working Environment/Physical Activities:
The vast majority of the day is spent outdoors in constantly changing winter weather conditions. 70% of the day is spent standing, 30% of the day is spent walking. Lifting, pushing, and pulling objects weighing up to 100 pounds, with occasional carrying of objects up to 50 pounds. Exposure to dust, car exhaust fumes, odors, and gasses. Occasional exposure to noise levels ranging from 75 to 100 decibels. Occasional exposure to mechanical and electrical hazards. This is a non skiing position.
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