- Follow-up after quotation and post-bid with customer base, providing actionable intel to Pricing teams.
- Constant review of assigned customer base, providing recommendations to Trade for Tariff and/or Service
- Data analysis of industry data showing EHHG trends outside of APL by use of Panjiva 25%
- Serve as backup for Sales & Trade reps on-vacation or traveling (including Military)
- Manage Account Territories for APL to ensure proper care of customer base
- Close working relationship with Trade Pricing team to assist in Bid Preparation
- Target six accounts quarterly to develop and transfer to sales representative 15%
- Trade reports
- Loser/Gainer tracking
- Underperforming accounts
- Full year volume, revenue, and contribution forecasting & Budget preparation 35%
- Assist in dispute and collection efforts for LEADS Territory
- Process email communication and ensure timely response on commercial related inquiries
- Maintain library of information to include price list, routing maps, Trade Changes, etc
- Process Credit Applications & VID oversight for contracts
- Partner code maintenance for Sales/Trade team 15%
- Proven ability to use systematic approach in solving problems thru analysis and evaluation of alternative solutions
- Ability to multi-task; Experience working in a fast-paced environment; sense of urgency
- Strong communication skills, both written and spoken
- Strong organizational skills
- Detail oriented Proficient in Excel and PowerPoint
- Preferred:
Sales Support Representative - Arlington, United States - CMA CGM (America) LLC
Description
ID:
Location:
Arlington, VA, US
Sales Support Representative
APL, one of the world's leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide and provides container transportation through an international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce.
APL is part of the CMA CGM Group, a leading worldwide shipping & logistics group with headquarters in Marseilles, France.
The Group offers a complete range of activities including shipping, handling facilities in port as well as logistics on land.
The Australian group consists of CMA CGM Australia, ANL Container Line Pty Ltd (a wholly owned subsidiary of CMA CGM group) and APL (a wholly owned subsidiary of CMA CGM group) with centralised offices in Melbourne and branch offices in all Australian states.
Position Summary:
Responsible for supporting Sales activities across all APL business segments, the SSR role develops an in-depth understanding of APL business by directly handling the Embassy Household Goods segment for USEC regional customers; providing backup duties for traveling Trade and Sales personnel in North America; and through business analysis duties for APL's Trade.
Essential Duties / Responsibilities:
Embassy Household Goods · Regular engagement with EHHG customer base. Routinely reaching out to assigned accounts, supplemented
by constant coordination with Pricing and Customer Service teams
Perform New Customer Validation Process
Knowledge, Skills, and Abilities Required:
Desire to work closely with demanding customers and engage virtually or in-person
Education and Experience Requirements:
Bachelor's Degree or equivalent combination of education and work experience
Experiences Minimum 2 -5 years in Shipping industry
APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation. Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at
Nearest Major Market:
Arlington Virginia
Nearest Secondary Market:
Washington DC