- Identifies client and prospect needs by engaging in conversations over the phone, via chat, or through email to identify and recommend effective solutions.
- You are accountable for exceeding your assigned team sales and service goals by providing our clients with the financial solutions they need to achieve their goals and financial confidence.
- Establish and develop client relationships to cultivate client loyalty and allegiance by selling, referring, and recommending products and/or services in efforts to expand and grow new relationships on an inbound and outbound basis.
- Processes online applications and support clients throughout the online account opening process.
- Participates in testing of enhancements to the online delivery channel.
- Discusses loan products and solutions. Takes loan applications by phone and partners with the client to coordinate loan closing.
- Handles various account activities, which may include opening or closing of accounts and/or collection or distribution of assets.
- Contacts clients to obtain required information, responds to questions and resolves problems.
- Maintains a strong knowledge of products, services, competitive activity, and other general information of interest to clients.
- Educate yourself on our four financial habits and how they translate into your unique clients' lives.
- As part of FCB's Engagement Center, cross-trains to assist clients with inbound client service related inquiries. Utilizes time in the Engagement Center queue to acquire and deepen relationships by seeking out new opportunities for prospects and for our existing clients.
- High school diploma or equivalent is required.
- A minimum of two (2) years telephone sales experience, which can include cross-selling, upselling, and referrals for products and services is required. Experience working in a call center and banking/financial services industry preferred.
- Exceptional client services skills with a strong ability to engage and build rapport with clients (begin a conversation, build rapport, and handle objections) are required.
- Must have at least intermediate-level computer skills and be comfortable with learning new technologies and processes.
- Ability to work day, evening, and weekend hours, with possible shift changes, is required.
- Must register and maintain current registration with the National Mortgage Licensing System & Registry (NMLS).
- Regional travel and a valid driver's license are required.
- May be eligible for Telecommuting.
-
Promotor, Recaudador de Fondos
1 week ago
Radiant Enterprises Greensburg, United StatesThe job portal StudentJob connects candidates with top employers. StudentJob is part of YoungCapital, the recruitment specialist for students, graduates, and young professionals. · Do you want to push yourself and show what you're capable of? A motivating team atmosphere, flexibl ...
-
Rose International United, United StatesJob Description · Only those lawfully authorized to work in the designated country associated with the position will be considered. · Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a clients business needs and re ...
-
Rose International United, United StatesJob Description · **Only those lawfully authorized to work in the designated country associated with the position will be considered.** · **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs ...
-
Rose International United, United StatesJob Description · **Only those lawfully authorized to work in the designated country associated with the position will be considered.** · **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs ...
-
Rose International United, United StatesJob Description · **Only those lawfully authorized to work in the designated country associated with the position will be considered.** · **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs ...
-
Shredding Specialist Lead
4 weeks ago
Stericycle Greensburg, United StatesTitle: Shredding Specialist Lead · Requisition Id: 33783 Job Function: Plant/Processing Operations Career Area: Operations Work Location: New Berlin, WI (Glendale) - Baler-Shred At Stericycle, we deliver solutions that protect the environment, people, and public health and worki ...
-
Drawing & Engineering Processes Designer
6 days ago
FirstEnergy Greensburg, United States Full timeAbout the Opportunity · This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [FEU] · The job of Transmission & Substation Designer requires an individual to be self-motivated with an interest and/or ability to assist in the development of engi ...
-
Rose International United, United StatesJob Description · **Only those lawfully authorized to work in the designated country associated with the position will be considered.** · **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs ...
-
Assistant - Staff Right of Way Specialist
3 days ago
SPECTRAFORCE Greensburg, United StatesJob Title: Assistant - Staff Right of Way Specialist · Duration: 6+ Months Assignment (Temp to hire) · Work Location: Greensburg, PA 15601 · Responsibilities: · Analyze, prepare, review and interpret Land and Right of Way related agreements, deeds, easements, leases, permits ...
-
right of way specialist
2 weeks ago
Randstad Greensburg, United Statesright of way specialist. · greensburg , pennsylvania · posted 10 days ago · job details · summary · $30 - $38 per hour · temp to perm · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · Right of Way Specialist neede ...
-
right of way specialist
2 weeks ago
Randstad Greensburg, United Statesright of way specialist. · greensburg , pennsylvania · posted 8 days ago · job details · summary · $30 - $38 per hour · temp to perm · bachelor degree · category computer and mathematical occupations · reference · job details · job summary: · Right of Way Specialist needed ...
-
Facility Operations Specialist
2 weeks ago
First Energy Greensburg, United StatesFirstEnergy · About the Opportunity · This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp. · The Facility Operations Specialist coordinates the planning, monitoring, controlling and/or execution of facility projects throughout the assigned ...
-
Part-time Support Specialist
4 weeks ago
Westmoreland Community Action Greensburg, United States Part timeEOE Statement · We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by ...
-
Dentist
3 weeks ago
Gpac Greensburg, United StatesJob Description · My client recently opened several General Dentist opportunities. They offer clinical support with direct one-on-one mentoring to all their Dentist & Specialist. My client allows you to concentrate on your area of expertise, while others manage patient administra ...
-
Safety Sr. Specialist
1 day ago
Honda Development and Manufacturing of America Greensburg, United StatesJob Description · Job Purpose · The Safety Compliance Engineer applies their scientific and practical knowledge of the Safety compliance field in order to innovate, design, and improve systems, processes, equipment, and tools - in their assigned areas to improve the Safety charac ...
-
Behavior Consultant
3 days ago
Achieving True Self Greensburg, United StatesAchieving True Self is looking for BC's and BCBA's. Behavior Consultant (BC)/Board Certified Behavior Analyst (BCBA)- Greensburg, Pa. We believe wholeheartedly that people matter -- and that begins with our staff who are providing medically necessary, critical life-changing servi ...
-
Remote Customer Service Representative
59 minutes ago
Disabled Veteran Solutions Greensburg, United Statesper hour | Greensburg, PA, USA | Hourly | Full Time · Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and ...
-
Brake Technician Automotive Technician
1 week ago
The Goodyear Tire & Rubber Company Greensburg, United StatesBrake Technician Automotive Technician - Greensburg, PA · Date: May 1, 2024 · Location: · Greensburg, PA, US, 15601 · Company: Goodyear · Job Req ID: JR · Goodyear. More Driven. · Now Hiring, New Opportunities - Apply Today, Interview Tomorrow · Very Competitive Experience Based ...
-
Department Manager
2 days ago
Petco Animal Supplies, Inc. Greensburg, United StatesCreate a healthier, brighter future for pets, pet parents and people · If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. · Our core values capture that spirit as we w ...
-
Department Manager
3 days ago
Petco Animal Supplies, Inc. Greensburg, United StatesCreate a healthier, brighter future for pets, pet parents and people · If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. · Our core values capture that spirit as we wor ...
Account Opening Specialist - Greensburg, United States - First Commonwealth Bank
Description
As an Account Opening Specialist, you will provide exceptional service to our clients and deliver on our mission to "improve the financial lives of our neighbors and their businesses".
Your main responsibility is to act as the primary inbound and online contact for clients seeking to find the best products and services to meet their financial needs.
You assist clients by processing new online account applications and by opening new accounts and taking loan applications by phone.
You and the team play an important part in sales, operations, quality, and client experience. It's a lot of responsibility, but you're up for the challenge.You won't do it alone:
you will work together with various business partners to deliver and drive our mission.
Essential Job Responsibilities
b. Save the money you'll want soon.
c. Borrow only the money you need.
d. Protect the money you can.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)
