Salesforce Administrator, Executive Education - Cambridge, United States - Massachusetts Institute of Technology

Description

Job Description

SALESFORCE ADMINISTRATOR, EXECUTIVE EDUCATION

,

Sloan School of Management

, to serve as system administrator for the Salesforce environment. Will support the MIT Sloan Executive Education (MSEE) Salesforce ecosystem which includes CRM, Community, Commerce Cloud, Marketing Cloud, CMS, MuleSoft and Tableau; serve as an expert user of Salesforce (SFDC), demonstrating to and teaching others most of the software capabilities; develop an understanding of MSEE business needs and then suggest and teach best practices to support its needs; handle all administrative functions, including user account maintenance, reports and dashboards, workflows, data integrations, and other routine tasks; oversee the database for data quality and integrity; and use DemandTools to perform database deduping, importing of data, and cleanup procedures.

A full job description is available at

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Job Requirements


REQUIRED
:

B.A./B.S.

in a relevant field (business or technology); at least two years of relevant experience as an SFDC administrator/business systems analyst working with education and marketing functional areas; understanding of the financial services industry; familiarity with the Education Cloud Data Architecture (EDA); thorough understanding of key end-to-end customer relationship management (CRM) processes and extensive knowledge of higher education best practices in the CRM space, both on process and technology; and Salesforce administrator certification.

Job #

Salary range:

$61, , ,550, based on related experience, expertise, and internal equity. Generally, new hires can expect pay between the minimum and midpoint of the range.

Employment is contingent upon the completion of a satisfactory background check.

2/21/24

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