Senior Systems Administrator - Greater Boston Area, United States - LogicManager

Description

About LogicManager:

LogicManager stands out as a leader in Risk Management Software, earning recognition from industry leaders like Gartner and Forrester Industry Analysts for our innovative solutions. From navigating the See-Through Economy to championing Environmental, Social, and Governance (ESG) practices, our software empowers global organizations to uphold their reputations and protect stakeholders.

Acknowledged in Deloitte's Fast 500, we are a dynamic tech firm fostering an environment that supports internal growth. We take pride in being designated as a Great Place to Work, a testament to our commitment to creating an exceptional workplace. As a remote work environment, we prioritize work-life balance, transparency, and collaboration. Our innovative approach to customer satisfaction, recognized as a competitive advantage in our customer-centric Go-To-Market (GTM) strategy, sets us apart.

We are seeking a dynamic, proactive, and collaborative Senior Systems Administrator to join our growing team at LogicManager. As the Senior Systems Administrator, you will help shape the end-user technology experience from onboarding on. This role will be responsible for the design, implementation, and support of the organization's technology infrastructure, with a focus on end users: including troubleshooting problems, while maintaining a secure environment through deploying, configuring, and managing infrastructure solutions based on application needs and anticipated growth.

What You'll Do

• Administration: Manage user administration, and group policies in Azure & Google Workspace ensuring the appropriate level of access with zero trust framework.
• Authentication & Authorization: Enroll & support users and devices in Single Sign On, MFA ensuring self-service. Coordinate onboarding and onboarding of employees with PeopleOps.
• Device & Inventory Management: Oversee procurement, provisioning, and distribution of end-user devices. Manage inventory of devices with 3rd party vendors ensuring devices are monitored for end of life and inventory is available for replacement devices while managing cost.
• End-User Support: Collaborate with cross-functional teams to troubleshoot and resolve end-user technology issues, ensuring a seamless and secure environment.
• System Enhancement: Develop and implement proactive measures to enhance system performance, reliability, and security, aligning with organizational goals and anticipated growth.
• Policy & Compliance Management: Ensure systems and controls are set up and monitored to comply with security frameworks such as SOC2, NIST, and FedRamp among others. Participate in annual SOC2 audit and related procedures ensuring ease of governance and evidence presentation.
• Documentation: Create and maintain comprehensive technical documentation, including system configurations, procedures, and troubleshooting guides, to support knowledge sharing and ensure system integrity

About You And What Skills You'll Need

• Experience: 5+ years in systems administration or related, with a focus on cloud infrastructure and end-user support
• Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Technical Skills: Proficient in Microsoft Azure (Azure AD), networking concepts, security principles, and PowerShell scripting for automation. Relevant experience managing Windows devices.
• Core Competencies: Strong problem-solving skills, attention to detail, communication & interpersonal skills, and the ability to work in a fast-paced, collaborative environment.
• Work Eligibility: Authorized to work in the US (sponsorship not available).

What Sets LogicManager Apart?

Award-Winning Community: Our commitment to a vibrant, collaborative, and mission-driven culture has earned us the certification of a Great Place to Work each year since 2016. As LogicManager flourishes, we're dedicated to nurturing its inherent culture. We aim to attract those who feel the same way about building a community rooted in mutual trust, respect, integrity, kindness, and fairness.

Great Benefits & Perks: We believe in supporting our employees with benefits that matter, which is why we offer competitive salaries, benefits, paid vacation, and more. We also celebrate our successes with frequent company-sponsored activities and events.

Remote Flexibility: We believe in the quality of work over its location, fully supporting and offering a remote work experience to our team.

Global Presence: We serve our growing base of customers throughout North America (AMER), Europe, the Middle East and Africa (EMEA), and Asia Pacific (APAC).

Please note: You must be authorized to work in the US, as we currently cannot provide sponsorship.

LogicManager is committed to being an equal opportunity employer. We celebrate and support diversity, and work every day to create an inclusive work environment that represents the world that we live in.

By submitting your application, you agree that LogicManager may collect your personal data for recruiting and related purposes.

LogicManager's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over LogicManager's use of your personal information.