Sr. Analyst, Rate - Mead, United States - Element Fleet Management

Description

Get started on an exciting career at Element

Element employees make a difference in the lives of others every day.

We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience.

This takes hard work and innovation, and we need more like-minded people on our team.

What We Need

We are looking for an Sr.

An alyst, Rate to join Element Fleet Management.

As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.

At Element, employees play a critical role in delivering value to clients and ensuring an exceptional client experience.

We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference This role is in office T,W,TH weekly in our Owings Mills MD or Mississauga ON office.

Are You

Excited to take the lead in new initiatives and serves as senior subject matter expert?
Able to effectively use resources available and develop relationships at all levels?

A Day in the Life

Supports coordination set up administration of all products and services for US & Canada within aligned region
Administers new service set up as well as lease & loan rate set up and change of existing rates for new and existing client contracts
Validate contract and program enrollment data inputs are accurate and meet credit & pricing approvals, lease eligibility and compliance guidelines
Develops comprehensive understanding of the following processes for any support required relating to lease term changes, in Service Date changes, parent/Child transfers, billing validation and adjustments
Services program enrollment
Understand clients' business strategies and objectives and translate into solutions to achieve successful outcomes for both the client and Element
Partner with Commercial to ensure clients' overall visits meet expectation as needed

Partner with New Business Implementation on new client implementations to ensure successful client on-boarding and implementation of new lease and services.

Participate in implementation from the perspective of best solution for client's needs
Participates in re-amortization analysis supporting Commercial, Finance, Operations & Strategic Consulting
Ensures timely activation of units with contract validation errors through reporting (510 and 753 error reports)
Perform analysis using policy guidelines to generate billing adjustments for any retroactive pricing that are not system generated
Perform review and audit client set up and implementations to ensure quality control; data inputs are accurate and meet approval and compliance guidelines
Accurately and successfully takes ownership of issues/challenges having client impact and applies problem solving/root cause analysis to identify, recommend and implement solutions
Consult and resolve any issues relating to client set up, pricing and billing corrections with Account Team and clients if required, ensuring end results are within guidelines and contract terms to include communication at all business levels Subject matter expert for all functions within CPR
Point of contact for new product setups and services
Streamline processes and support long term enhancements that will support the lean structure of the CPR team
Ability to review processes and identify compliance and/ or opportunities for improvement. Experience with IT related projects (requirements gathering, testing, etc.)
Create and deliver formal and informal presentation to raise awareness of updates, issues and actionable items within Rates Department
Partner with Continuous Improvement Team in support of process improvement and identifying efficiencies
Lead projects and initiatives new to the business to ensure proper billing
Support all business segments in creation of new fee IDs and their implementation
Maintain general list and understanding of fee ID structure
Other duties and projects assigned as needed

Requirements

Bachelor's degree in Business Administration or a related field preferred
Interpersonal and communication skills a must
Financial services industry knowledge a plus
Ability to document procedures and process flows is helpful
Strong acumen for multi-tasking, follow up, prioritization and analytics
Must be detail oriented, accurate and able to work in a fast-paced environment
Microsoft Excel knowledge is required
Knowledge of FSP billing system a plus
Standard Microsoft Office skills required
Travel may be required

What's In It For You

A culture of innovation, empowerment, decision-making, and accountability
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Hybrid work environment for most positions

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity and inclusion.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status or any other legally-protected factors.

Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to

or call
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