Seasonal Customer Service Representative - Bangor, United States - Enterprise Mobility Inc

    Enterprise Mobility Inc
    Enterprise Mobility Inc Bangor, United States

    1 month ago

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    Description
    Overview

    Enterprise Mobility (Enterprise, National and Alamo) has an exciting opportunity for a Seasonal Customer Service Representative at Bangor International Airport - BGR

    This is a Temporary/Seasonal position with a variety of schedules available (listed below).

    We can offer a maximum of 150 days of employment during our seasonal dates of May 1, 2024 to October 31, 2024.

    This is a full-time position with the following schedule availability:

    10:00am-6:00pm

    Fri/Sat/Sun/Mon/Tues

    This position pays between $ $29.00 / hour. Base pay is 19.00 / hour with additional opportunity for commission bonuses. Monthly commission bonuses can range from $300 to $2000.


    Enterprise Mobility operates Enterprise Rent A Car, National Rent A Car and Alamo Rent A Car and we are a multi-billion dollar industry leader that is rapidly expanding and growing.

    At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you.

    It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

    Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.


    The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

    This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

    This position is based out of the Bangor International Airport located at 299 Godfrey Blvd. Bangor, ME 04401

    Responsibilities

    Meet and greet customers in a professional, friendly, and timely manner

    Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment

    Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information

    Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors

    Place outgoing calls for callback management, and miscellaneous calls as assigned

    Assist to assess condition of rental upon return

    Notify Management of any known customer problems

    Notify Management of any known vehicle problems and any required vehicle maintenance

    Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training

    Equal Opportunity Employer/Disability/Veterans

    Qualifications

    Must be at least 18 years old

    High School Diploma or GED required

    Must have 6 months of customer service experience

    Must be available to work night shift

    Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)


    Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.


    Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important.

    Enterprise Mobility is proud to be an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.

    If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ) to contact us about your interest in employment.