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    Client Service Associate - Hagerstown, United States - Jackson Hewitt

    Jackson Hewitt
    Jackson Hewitt Hagerstown, United States

    3 weeks ago

    Default job background
    Description

    Seasonal Client Service Associate
    No experience necessary
    January April 2024
    40 hours x 16 weeks
    $9,600 - $10,800 salary
    Overtime paid at 1 1/2
    Bonus opportunity
    MUST be willing to train before start of tax season


    The CSA must be:

    Courteous, Knowledgeable, Attentive, Confidential, Timely, Helpful, Patient, Respectful, Independent, and Efficient


    Reports to:
    Administration / Office Manager

    Works with:
    Office Manager and other office staff


    Job description but not limited to...
    Attend to clients, deal with inquiries on the phone and face to face, and supply information regarding the organization to the general public and customers

    The CSA will need to be able to sit at least 6 hours a day, getting up and walking frequently to assist office staff or helping in the office as needed, lift no more than the equivalent of a case paper, work on some limited but repetitive tasks such as data entry, counting papers, etc.

    Always maintain a professional attitude and appearance.


    Knowledge requirementsComputer and printer basic knowledge
    Excellent communication skills
    Ability to multi-task and organize
    Ability to deal tactfully with employees and public


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