- Lead and manage a team of 4 to 7 claims adjusters to ensure performance metrics, best practices and KPIs set by the company are met or exceeded on a monthly and quarterly basis.
- Provide direction, leadership and training to the claims adjusters and claim supervisors.
- Provide necessary direction and oversight to claims staff regarding coverage, investigations and evaluations on all claim files within the unit.
- Provide direction and oversight regarding claim resolution strategies.
- Manage total losses, salvage and subrogation claims pursuant to established company procedures and processes.
- Conduct weekly and monthly unit meetings with the department.
- Perform monthly claim file audits as per company's established SOX procedures.
- Complete quarterly and annual reviews/evaluations for claims adjusters.
- Provide reserve and settlement authority to the claims adjusters pursuant to the company's established guidelines or procedures.
- Attend monthly management meetings as required.
- Maintain 100% compliance company's established SOX procedures.
- Manage and Maintain and be responsible for the demand log, and it's communication.
- Attend and participate various senior claims management meetings;
- Maintain and utilize the Hallmark Vendor databases and Guidelines.
- Maintain appropriate state adjuster licenses; and maintain annual required CE credits.
- Complete large loss reports, as required.
- Undertaking of general office administrative duties as required.
- Strong moral character and work ethic.
- Independent and self starting.
- Strong verbal and written communication skills.
- Ability to show initiative, exhibit a "can do" attitude, and provide ideas while working within a team environment.
- Ability to successfully manage a high volume case load.
- Ability to effectively negotiate; and use stated adjuster authority efficiently.
- Ability to simplify, analyze and explain complex coverage and legal issues.
- Ability to be able to review processes and determine opportunities for improvement.
- The ability to manage time, meet deadlines and prioritize.
- Manage employees in the personal lines claim organization. Carry out manageememt responsibilities in accordance with the company's policies and applicable laws. Responsibilities will include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding, mentoring and disciplining employees; addressing complaints and resolving problems.
- Minimum 8-10 years related experience and/or training managing automobile claims.
- Bachelor's degree from a four-year college or university.
- Excellent oral, written and interpersonal communication skills.
- Excellent MS Office, Word, Power Point, and Excel expertise.
- Business travel as required.
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Account Manager, Personal Lines
3 weeks ago
Hotchkiss Insurance Agency Dallas, United StatesWe are seeking an experienced Personal Lines Account Manager to join our growing team. In this role, you will maintain a strong, consultative relationship with our clients in the personal lines sector. Prioritizing client loyalty, you will collaborate with agency producers in han ...
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Personal Line Account Manager
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Talent Forte Dallas, United StatesJob Description · Job DescriptionThe ideal candidate is licensed in Property & Casualty Insurance with 2+ years of experience. · We will consider a fully remote position for someone located further away. · Responsibilities · Process endorsements · Review and remarket renewals · ...
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Personal Lines Sales Producer
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WTW inc. Dallas, United StatesIn this role you will be responsible for aggressively developing and managing an active pipeline through seeking out prospects, calling on potential clients, conducting in depth needs analysis/risk assessments, developing ideas for meeting their needs, presenting information on t ...
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Producer (Personal Lines - IMA Select)
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IMA Financial Group Dallas, United StatesWhat Youll Do: · IMA Select is adding a Personal Lines Producer to our growing team. IMA Select focuses on insurance solutions for small businesses and individuals. Through personal relationships with our clients and carriers, we offer coverages and pricing not commonly found wi ...
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Total Loss Adjuster, Personal Lines
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Hallmark Financial LLC Dallas, United StatesJob Description: · Position Summary: · The Total Loss Adjuster will handle first and third party total loss claims for all vehicle types including private passenger autos, trailers, RV's, motorcycles, boats, farm equipment, construction equipment, commercial vehicles and commer ...
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Hallmark Financial Services, Inc Dallas, United States OTHERJob Description: · Required qualifications for the Inside Sales Representative: · Bachelor's degree or equivalent working experience · Bi-Lingual Preferred Not Required (English and Spanish) · Must be able to multi-task · Effective time management skills · Be able to prioritize ...
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CoVerica Inc. Dallas, United StatesJob Description · Job DescriptionDescription:Job Requirements: · Active General Lines Property and Casualty (P&C) Insurance License · 3 Years of Personal Lines Account Management experience minimum required · Ability to speak Spanish is a plus · Why join CoVerica: · CoVerica is a ...
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Frederiksen & Frederiksen Insurance Dallas, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Bonus based on performance · Health insurance · Paid time off · Company Description · Frederiksen & Frederiksen in Dallas TX is looking for a licensed and experienced personal lines insurance property & casualty account ...
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Frederiksen & Frederiksen Insurance Dallas, United States Full timeBenefits: · 401(k) matching · Bonus based on performance · Health insurance · Paid time off · Company Description Frederiksen & Frederiksen in Dallas TX is looking for a licensed and experienced personal lines insurance property & casualty account manager to help grow our agency. ...
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Independent Insurance Agents of Texas (IIAT) Dallas, United StatesBenefits:401(k) matching · Bonus based on performance · Health insurance · Paid time off · Company Description · Frederiksen & Frederiksen in Dallas TX is looking for a licensed and experienced personal lines insurance property & casualty account manager to help grow our agency. ...
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CoVerica Inc Dallas, United StatesJob Type · Full-time · Description · Job Requirements: · Active General Lines Property and Casualty (P&C) Insurance License · 3 Years of Personal Lines Account Management experience minimum required · Ability to speak Spanish is a plus · Why join CoVerica: · CoVerica is a ...
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Personal Lines High Net Worth Producer
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Novatae Risk Group Dallas, United StatesJob Description · Job DescriptionNovatae Risk Group is a national wholesale/brokerage for hard to place commercial insurance coverages. We are seeking experienced high new worth Personal Line Producer/Brokers for your area location. We are searching for candidate(s) who have demo ...
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Personal Lines High Net Worth Producer
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Novatae Risk Group Dallas, United StatesJob Description · Job DescriptionNovatae Risk Group is a national wholesale/brokerage for hard to place commercial insurance coverages. We are seeking experienced high new worth Personal Line Producer/Brokers for your area location. We are searching for candidate(s) who have demo ...
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Frederiksen & Frederiksen Insurance Dallas, United States Full timeBenefits:401(k) matching · Bonus based on performance · Health insurance · Paid time off · Company Description · Frederiksen & Frederiksen in Dallas TX is looking for a licensed and experienced personal lines insurance property & casualty account manager to help grow our agency. ...
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Hallmark Financial LLC Dallas, United StatesJob Description: · Position Title: · Senior Claims Adjuster (Fast Track- Bodily Injury) · Job Summary: · Investigates, evaluates, negotiates and resolves claims of moderate to high complexity through effective research, negotiation and interaction with insured's and claimants ...
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Bridge Specialty Group Addison, United StatesBuilt on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. · South & Western seeks an Underwriter to join our Farm & Ranch team in Addison, TX. · This position assists the Underwriter by reviewing ...
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Personal Lines Agent
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Edin Rodriguez Agency PLLC Fort Worth, United StatesJob Description · Job DescriptionLooking for a great career opportunity? The insurance agency is the right industry to jump start your business career. As a representative you will be responsible for effective management of existing customers along with development and acquisitio ...
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Fresh Cuts Associate
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Personal Lines Account Manager
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INSURICA Richardson, United StatesJob Details · Job Location · Dallas - Richardson, TX · Position Type · Full Time · Education Level · High School · Job Shift · Day · Job Category · Personal Lines Support · Description · SUMMARY: · The Personal Lines Account Manager performs essential sales and service ...
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Food Safety and Quality Assurance Technician
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SYSCO Dallas, United States Full timeCompany: · US1142 Buckhead Meat of Dallas, Inc.Zip Code: · 75237Minimum Years of Experience: · 3 YearsEmployment Type: · Full TimeTravel Percentage: · 0COMPENSATION INFORMATION: · The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and ...
Claims Supervisor, Personal Lines - Dallas, United States - Hallmark Financial Services, Inc
Description
Job Description:
The claims supervisor will manage a unit of 4 to 7 claim adjusters responsible for adjusting of automobile bodily injury and property damage claims. Primary responsibilities include managing the claim adjusters to established claim procedures, processes including best practices and KPIs; as well as managing daily workflow and handling of all claims within the unit.
Provide management and oversight of bodily injury and property damage claims received at Hallmark Personal Lines. Manage and supervise 4 to 7 claims adjusters. Provide direction and supervision on all claims within the unit. Provide supervision, direction, training and development to the claims adjusters and claim supervisors. Monitoring and reporting key performance metrics, and providing regular trend analysis.
The Claim Supervisor will be responsible for HPL training of new adjusters and supervisors and perform quarterly claims audit of 3 open 3 closed each month / turned in quarterly and assist in the annual performance evaluations. The Claim Supervisor will be the liaison between HPL and other Hallmark Departments.
Key Responsibilities:
Other Responsibilities:
Must Have:
Supervision
Education, Experience, Knowledge and Skills:
Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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