Employee Benefits Account Associate - Baton Rouge - HR Solutions Careers

    HR Solutions Careers
    HR Solutions Careers Baton Rouge

    22 minutes ago

    Description
    General Description: Assist Account Management Team in the service and retention of clients.
    Responsibilities:
    Assist Account Managers with Policy Renewal and Open Enrollment process
    • Help prepare Request for Proposal (RFP) by obtaining census data from clients and gathering general client information from carriers/administrators
    • Aid development of Policy Renewal Analysis with proposal review and data entry
    • Request contract changes and/or plan amendments from carriers/administrators as needed
    • Contribute to creation of employee Benefit Guides and Open Enrollment Materials for employee educational meetings
    • Review employee Benefit Summary drafts for clients including policy changes and clarifications
    Assist Account Managers with day-to-day operations
    • Process employee coverage additions, changes and terminations in carrier/administrator online portals
    • Fulfill requests for supplies from clients
    • Track receipt of ID cards, booklets, and contracts
    • Verify accuracy of client plan documents
    • Provide general administrative support for the team
    • Develop client/carrier/administrator contact sheets
    • Maintain accurate client and team information in agency management system
    • Maintain client documents in shared drive
    • Ensure accurate and timely response to all outstanding issues
    • Respond to requests from all partners by stated timeframes
    Knowledge, Skills and Abilities
    • Comfortable with internet-based programs and Microsoft Office products.
    • Organized, detail oriented and prioritizes accuracy.
    • Ability to work in a team environment.
    • Eager to learn new concepts and further professional development.
    • Open to feedback and coaching.
    • Establish effective working relationships with internal partners, clients, carriers and administrators.
    • Industry specific experience not required, but office administrative experience is helpful.
    • Must hold or be willing to earn Life, Health, and Disability insurance license

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