Director of Clinical Operations, The Stables Autism Program - Sevierville - Pasadena Villa

Description

Job Details

• Level: Management
• Job Location: Sevierville, TN 37862
• Position Type: Full Time
• Education Level: Graduate Degree
• Travel Percentage: Up to 25%
• Job Category: Management

The Stables is looking for a dedicated Director of Clinical Operations to help guide our team and support the daily clinical and operational success of our program. This role nurtures staff, ensures exceptional client care, and builds meaningful connections with our community and referral partners.

What makes The Stables so special is the environment — a peaceful space where horses and other animals help clients open up, grow, and find confidence. It's a place where our team feels supported, inspired, and part of something truly impactful.

If you're looking for a leadership role filled with purpose, heart, and a one‑of‑a‑kind setting, we'd love to connect. Join us at The Stables

What We Offer

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• Multiple health plan design options
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

* Not local? We still want to hear from you. We are open to relocation for qualified candidates*

How You Will Contribute

The Stables Program Director has overall responsibility for the clinical and operational success of The Stables Program. The Program Director shall have oversight across multiple departments and is responsible for clinical quality and program integrity. Position directs day-to-day operations, manages and develops staff, ensures sound fiscal operations, and promotes positive relationships with referral partners.

Essential Responsibilities

1. Collaborates with the network support teams and the governing body to develop and implement clinical programs and operational objectives that promote program growth and respond to client needs.
2. Creates a culture and environment focused on fulfilling operational objectives in alignment with the treatment philosophy and values.
3. Ensures achievement of business objectives through day-to-day operational, financial, clinical and regulatory oversight.
4. Ensures compliance with all licensure and accreditation requirements, payor contracts, state and federal laws.
5. Supports the development, implementation, and enforcement of all policies and procedures, including patient rights.
6. Monitors and continuously improves clinical program quality through research and application of industry best practices.
7. Establishes a welcoming environment and strong culture of customer service throughout the program.
8. Reviews and approves admissions ensuring the admissions process is smooth, efficient, and customer focused.
9. Manages difficult or emotional client situations, responds promptly to client needs, solicits client feedback to improve service; responds to requests and meets commitments.
10. Oversees all aspects of clinical care from admission through discharge; communicates effectively with clients, families, referral partners, and all members of the interdisciplinary team.
11. Promotes professional growth and development throughout all levels of the program, championing effective teamwork and critical thinking; recommending training and development plans, as appropriate.
12. Leads and promotes active communication with department leaders around all actual or potential problems or issues that could result in risk exposure or customer dissatisfaction.
13. Provides regular supervision and coaching for program team members, discussing successes and challenges to enhance effectiveness and efficiency of procedures and operation of the program.
14. Collaborates with team members to ensure proper interpretation and fulfillment of position functions, responsibilities, authority and relationships.
15. Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; puts team success over own interests.

Additional Responsibilities

1. Communicates necessary information in a timely and organized manner; invites and responds to staff needs and feedback in a timely manner.
2. Functions within the guidelines of the facility's Code of Ethics and in accordance with corporate compliance.
3. Represents the program within the community at local, regional, and national events, as requested.
4. Assists in promoting and ensuring the organization's mission, goals and objectives are understood and actively supported by the employees.
5. Performs other duties as assigned.

Qualifications

What We're Seeking

Education and Experience

Position requires a master's degree and active unrestricted TN clinical licensure such as LISW, LPCC, LPC‑MHSP, LCSW, LMFT and a minimum of 5 years of related experience in Autism and behavioral healthcare setting; 5 years of leadership experience within a behavioral healthcare treatment facility is preferred.

Other Requirements

• Position requires incumbent to have a valid driver's license and acceptable driving record.
• Clearance of criminal background, TB test, and any other mandatory state/federal requirements.
• Current CPR and First Aid certification.

Renaissance Health Care Group, LLC, doing business as Pasadena Villa Smoky Mountain Lodge and The Stables provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunities apply to all terms and conditions of employment. Pasadena Villa reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At‑Will."

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