Administrative Medical Assistant - Hondo, United States - Medina Healthcare System

Description

• Interviews patients and provides office duties such as vital sign measurement, pulse rate, temperature, blood pressure, weight, and height. All information, to include medical history, is recorded in patients' charts.
• Explains clinic regulations such as payment of services, fee schedule and clinic procedures.
• Enters patient admitting information into computer and books appointments.
• ensures the speaker is the patient or legal guardian when necessary Compiles data for census records
• Manage and resolve customer complaints Route calls to appropriate destination
• Follow up patient calls when necessary
• Completes Call Logs
• Prepares treatment rooms for examination of patients
• Drapes patients with covering and positions instruments and equipment Hands instruments and materials to provider as directed
• Inventories and orders medical supplies and materials
• Calls medical facilities to schedule patients for tests
• Gives injections or treatments and timely logs this information as required
• Schedules appointments for ancillary services
• Maintains office and patient records
• Responsible for maintaining equipment logs
• Responsible for lab controls, in-house lab testing
• Manages inventory and proper handling of stocked medications
• Manages difficult or emotional customer situations and responds promptly to customer needs
• Understanding of computer software and general knowledge of an electronic medical record program
• Assists in all areas of the clinic as needed
• Other duties may be assigned

• High school diploma or GED, Medical Assistant certificate from college or technical school;
• Medical Assistant certification from the certifying institution accredited by the Medical Assistant program,
• BLS certification
• Three to six months related experience and/or training; or equivalent combination of education and experience.