Program Manager - Oklahoma City, United States - TechTarget

Description

TechTarget

(Nasdaq:
TTGT) is the global leader in purchase intent-driven marketing and sales services that deliver business impact for enterprise technology companies.

With high-quality editorial content across more than 150 highly targeted technology-specific websites and 1,125 channels, TechTarget attracts technology buyers researching companies' information technology needs.

By understanding tech buyer content consumption, TechTarget creates the purchase intent insights that fuel effective marketing and sales activities for clients around the world.

TechTarget's subsidiaries and divisions include:
BrightTALK

,

a B2B webinar and virtual event marketing platform for content marketing and demand generation
Enterprise Strategy Group,

an integrated technology analyst, research and strategy firm providing market intelligence and actionable insight to the global technology community.
Xtelligent Healthcare Media

, the largest B2B healthcare integrated marketing services, media and data network

ESG, a division of TechTarget (ESG) is pursuing candidates for a Program Manager who will be a key member of the growing Project Management team.

In this role you will play in integral part in the satisfaction and retention of our existing customers as well as cultivating trust and a positive experience with our new clients by providing them all with the attention and care that comes along with being an ESG customer.

As a Program Manager, you will find yourself supervising projects from beginning to conclusion to ensure complete customer satisfaction.

This includes the day-to-day responsibility of coordinating the receipt of campaign deliverables, communicating, and managing milestones, timelines and expectations both internally and externally along with calendar management and internal project revenue tracking and forecasting.

Essential Job Functions:
Provide excellent Customer Service by responding to internal and external customer inquiries and requests,
Creation/delivery of standard project kickoff materials for presentation to clients,
Manage internal and external expectations throughout the engagement, start to finish,
Coordinate schedules and timelines to ensure timely and efficient project completion, and
Work closely with Finance to ensure proper revenue forecasting and recognition on a weekly basis.
The ideal candidate with have at least 1 years' experience in a similar role.

Knowledge, Skills and Abilities:
B.A. or B.S. degree required
Experience working in a customer-facing role
Excellent oral and written communication skills
Strong organizational skills
Self-motivated
Extremely reliable-team player
Manage a range of personalities and work styles
Must have the ability to handle multiple deadlines, phone calls and projects
Must be a fast thinker and be able to make decisions quickly, listening to the customer's needs
Accurate data entry skills, problem solving ability and the ability to work independently.
Creative problem solving, solutions-oriented and strategic, long-term view of customer relationship
Microsoft Office suite, Salesforce and Google Doc experience preferred
Will consider remote candidates
TechTarget may require applicants to satisfactorily complete a background check. TechTarget will consider your job duties, among other factors, in determining what constitutes satisfactory completion of the background check. All information obtained as a result of a background check will be used solely for employment purposes.
TechTarget (

) offers generous benefits, including Health, Dental, Vision and 401k plans. We also have an Open Leave Policy and 18 paid holidays

TechTarget, Inc., including its subsidiaries, is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

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