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    Customer Service Rep - Atlanta, United States - RemX

    RemX
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    Description
    Location: Plantation, FL (Fully onsite)

    Pay: $17/ hr or $18/hr for bilingual candidates (English/Spanish)

    Start date: May 2024

    Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)

    Title: Customer Service Representative

    Job Responsibilities:
    • Inbound calls only
    • Respond to and own consumer inquiries and issues
    • Provide education and status on previously submitted pre-authorizations or pre-determination requests
    • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
    Requirements:
    • 1 year of customer service experience with the same company
    • High School diploma
    • Goal-driven and detail oriented
    For Immediate consideration, please email your resume to with the subject as "Customer Service Rep"


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