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    Supervisor Trainee - Richmond, United States - A&H Management

    A&H Management
    A&H Management Richmond, United States

    1 week ago

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    Description

    Job Description

    Job Description

    We are looking for a full-time, solution-savvy Supervisor Trainee to join our growing team. Primary responsibility will be account management including relationship management, up-sell/cross-sell, customer renewals, and expansions. The Supervisor Trainee will be individually responsible for small and medium-sized accounts and work in tandem with other members of the team on customer accounts. We are looking for a smart and driven Supervisor Trainee committed to delivering the best services and the right solutions to our customers. The ideal Supervisor Trainee should have an aptitude for sales, be comfortable with being part of a growing department, be quick on their feet, adaptable to change, and ready to take ownership of their role.

    Tasks Includes for the Supervisor Trainee:

    • Developing lasting helpful relationships in person with our customer base
    • Communicating with customers on a regular basis in a way that adds value
    • Learning customer's objectives and up-selling the appropriate tools
    • Scheduling follow-ups with customers and gather feedback
    • Staying up to date on all industry compliance standards and protocols

    Requirements for the Supervisor Trainee:

    • Undergraduate Degree preferred of HS with some work experiences
    • Relevant experience in one or more of the following: customer service, marketing, sales, or account management
    • Leadership experience is ideal but not required
    • A basic understanding of customer service principals
    • Good written communication skills
    • Must be willing to travel occasionally
    • We are experiencing tremendous growth, so the ability to work in a fast-paced dynamic environment is necessary for our Supervisor Trainee
    #LI-Onsite
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