Call Center Representative - Charlotte

Only for registered members Charlotte, United States

1 week ago

Default job background
$15 - $18 (USD)
+Job Summary
Respond to customer inquiries Answer high volumes of calls and place outbound calls Process credit card transactions Handle and resolve customer complaints Complete call logs and reports Detailed order notes (within the work order system) Creating Requesting and Delivering COI (insurance documents) Use of Text Request Software with customers and SPAR Technicians Use of Google Maps to better understand geography of orders Cross Training for Dispatcher responsibilities and filling in when required Flexibility is a MUST.
+Responsibilities
Communication skills - verbal and written Listening skills Problem analysis and problem-solving Attention to detail and accuracy Data collection ordering Customer Service Orientation Adaptability Initiative Bilingual/Spanish speaking desirable Flexibility with schedule Other duties as assigned +Qualifications
GED or High school diploma Knowledge of computers including e-mail word processing abilities. 1-2 years of customer service experience Preferred Communication skills - verbal written Listening skills Problem analysis problem-solving Attention to detail accuracy Data collection ordering Customer service orientation Bilingual Spanish speaking desirable Flexibility with schedule.
+About SPAR
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