General Manager - Youngstown - all pro recruiting

    all pro recruiting
    all pro recruiting Youngstown

    2 days ago

    Description
    General Manager

    Location:
    Youngstown, OH

    Small, specialized service company focused on repair and service of induction heating and melting equipment
    Position Overview
    The General Manager will lead day-to-day operations while driving the strategic growth, efficiency, and culture of the business.

    This role is ideal for a hands-on leader who understands technical service environments and enjoys building processes, developing people, and growing a niche industrial business.

    The General Manager will oversee operations, service delivery, team performance, and process improvement while working closely with ownership to expand capabilities, improve margins, and strengthen customer relationships.

    Key Responsibilities
    Leadership & Culture


    • Lead, coach, and develop a small team of technical and administrative staff
    • Foster a positive, accountable, and safety-focused culture
    • Set clear expectations, goals, and performance standards
    • Promote open communication and continuous improvement
    Operations & Process Improvement


    • Enhance and formalize operating procedures, workflows, and documentation
    • Improve scheduling, service execution, and turnaround times
    • Implement scalable processes to support growth
    • Ensure quality, consistency, and compliance in all service work
    Business Growth & Strategy


    • Support business development efforts, including customer relationships and repeat service opportunities
    • Identify opportunities for new services, efficiencies, and revenue growth
    • Partner with ownership on short- and long-term strategic planning
    • Track key performance indicators (KPIs) and operational metrics
    Technical & Customer Oversight


    • Provide technical leadership and oversight for induction heating and melting equipment service and repair
    • Act as an escalation point for complex technical or customer issues
    • Ensure high levels of customer satisfaction and long-term client retention
    Financial & Administrative Oversight


    • Manage budgets, labor efficiency, and operational costs
    • Review job costing, pricing, and profitability
    • Oversee purchasing, inventory, and vendor relationships
    Qualifications & Experience
    Required


    • Experience leading operations or teams in a technical, industrial, or service-based environment
    • Strong understanding of electrical, mechanical, or industrial systems
    • Proven ability to implement processes and improve efficiency
    • Excellent leadership, communication, and problem-solving skills
    Preferred


    • Background in electrical engineering, industrial engineering, or a related technical field
    • Business management experience or formal business education
    • Experience with induction heating, melting equipment, or power electronics
    • Experience managing a small team in a hands-on environment
    Education


    • Degree not required
    • Engineering or business-related education strongly preferred

    Ideal candidate:
    Electrical Engineer with a business or management background
    Ideal Candidate Profile


    • Technically strong but business-minded
    • Comfortable wearing multiple hats in a small company
    • Process-oriented and organized, but not overly bureaucratic
    • Natural leader who enjoys mentoring and building a team
    • Motivated to grow a business, not just maintain it
    Why This Role


    • Opportunity to lead and shape a specialized, growing technical business
    • High visibility and direct impact on company success
    • Ability to build systems, culture, and long-term growth
    • Stable company with strong niche expertise

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