Director, Enterprise - Baltimore - PRR

Description

About PRR

About the role

The Director, Enterprise Communications & Marketing leads PRR's firm-wide internal communications and marketing efforts, shaping and executing the agency's internal narrative and brand presence, ensuring employees are informed, engaged, and aligned with the PRR's strategy, values and growth priorities. The role also leads the agency's marketing efforts – strengthening brand positioning, supporting new business and elevating PRR's reputation in the marketplace.

The role is accountable for communicating PRR's strategy, structure and growth priorities into clear, coordinated communications that support culture, performance, new business and talent attraction. The Director operates as a strategic partner to executive leadership and division and service area leaders.

What you\'ll do

Internal Communications & Employee Engagement

• Develop and lead a comprehensive internal communications strategy that reinforces agency vision, culture, and strategic priorities.
• Serve as a trusted advisor to executive leadership on change management communications, organizational updates and sensitive issues.
• Manage, own and/or support internal channels (intranet, town halls, Huddle, Management Team meetings, Virtual Kitchen, newsletters [PRR Pulse], leadership updates, Five in Motion, etc.) to ensure clarity, cadence, and engagement.
• Manage content calendar, including staff and enterprise stories, including highlighting agency work.
• Translate business strategy, financial performance, and organizational changes into clear, compelling messaging for employees at all levels.
• Partner with HR on communications related to talent, engagement, culture initiatives, DEI, learning and development, and organization change.
• Measure internal engagement and effectiveness, using insights to continuously improve communications.

Agency Marketing & Branding

• Lead the agency's marketing strategy to strengthen brand positioning and differentiation in the marketplace.
• Oversee development of marketing materials including website content, thought leadership positioning and materials, case studies, credentials, awards submissions, and social presence.
• Partner with the growth/new business leadership team to support pitches, proposals, and new business communications.
• Ensure consistent brand voice, visual identity, and messaging across all touchpoints.
• Identify and activate opportunities to showcase the agency's expertise through content, speaking opportunities, awards and owned channels.

Team Leadership & Collaboration

• Manage and mentor internal communications and marketing team members and/or agency colleagues
• Act as a connective leader across the enterprise/agency to surface stories, successes, and insights worth sharing internally and externally.
• Establish processes and governance to ensure efficiency, quality, and alignment across communications and marketing efforts.
• Stay ahead of trends in employee communications, agency marketing, and brand storytelling.

Key Performance Indicators (KPIs)

• Pulse survey to determine employee understanding of strategy and communications
• Leadership message clarity via post agency meetings
• Internal channel engagement via open rates, attendance, intranet usage, etc.
• Qualitative feedback from leadership and HR
• Brand consistency across enterprise materials
• Marketing impact on new business win rate
• Speed and quality of pitch support
• Effectiveness of change communications
• Team performance and delivery reliability
• Awards and recognitions

Qualifications

• 10+ years of experience in communications, marketing, or PR, with experience in an agency or professional services environment strong preferred.
• Proven leadership in internal communications, employee engagement, and brand marketing.
• Strong strategic thinking paired with hands-on execution skills.
• Exceptional writing, storytelling, and presentation abilities.
• Experience advising senior executives and navigating change communications.
• Comfort operating in a fast-paced, evolving environment with multiple colleagues and stakeholders.
• Data-informed mindset with experience measuring communications effectiveness.
• Ability to work in a cross-functional environment, adept at navigating ambiguity, solving complex challenges, and keeping multiple initiatives on track.
• Bachelor\'s degree required; advanced degree a plus.
• Demonstrated understanding of and commitment to equity-centered leadership and inclusive client engagement.

Attributes

• Strategic, and trusted at the executive level
• Skilled at building aligned, high-performing teams that deliver measurable outcomes
• Influential across internal and external stakeholders
• Data-driven, with an unwavering focus on client success and business value

What we offer

• This role offers a salary range between 150,000 - $170,000 DOE.
• Benefits offered: Medical, Dental and Vision insurance, 15 PTO days, paid sick days, 12 paid Holidays, 401k + match, ESOP, cell phone and home office stipend, and more
• A values-driven, collaborative, and inclusive workplace.
• Opportunity to play a meaningful role in PRR's next era of growth and impact.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee may be expected to work extended hours; including, but not limited to, standing or sitting for extended periods. The employee is regularly required to talk or hear. The employee will regularly operate office equipment.

PRR, INC. IS AN EQUAL OPPORTUNITY EMPLOYER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.

PRR is committed to fostering, cultivating and preserving a diverse and inclusive environment. We endeavor to build a team that reflects the diversity and intersectionality of the communities we serve. People of color, multilingual, LGBTQIA, and veteran candidates as well as individuals with disabilities are strongly encouraged to apply.