Sales Associate - San Marcos - Guess

    Guess
    Guess San Marcos

    5 hours ago

    $28,000 - $42,000 (USD) per year *
    Description

    Sales Associate

    San Marcos Premium Outlets - Factory

    Position Overview

    The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

    Reports To: Store Management

    Essential Functions

    Customer Experience

    • Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
    • First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
    • Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
    • Product Information: Provide customers with current relevant information about the product.
    • Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
    • Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
    • Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

    Cooperation & Dependability

    • Task Completion: Satisfactorily complete all duties as assigned by management.
    • Punctuality: Be punctual and adhere to the designated work schedule.
    • Teamwork: Be flexible and work well with peers and management to accomplish duties.
    • Policy Adherence: Follow GUESS Policies and Procedures 100%.
    • Housekeeping: Perform housekeeping duties as required.

    Personal Performance

    • Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

    Miscellaneous Responsibilities

    • Meetings and Functions: Participate in and attend all store meetings and other related functions.
    • Positive Attitude: Represent a positive attitude toward the merchandise and the company.
    • Inventory Participation: Participate in all inventories.
    • Additional Duties: Assume and complete other duties as assigned by store management.
    • Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

    Job Requirements

    • Customer Service Skills: Excellent communication and customer service skills.
    • Retail Experience: Previous retail experience preferred.
    • Team Player: Ability to work well in a team-oriented environment.
    • Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
    • Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
    * This salary range is an estimation made by beBee
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